Technical Engineer

PTRC- PERFICIO TESTING AND RESEARCH CENTRE is looking for Technical Engineer to join our dynamic team and embark on a rewarding career journey

• Designing and implementing technical systems: The technical engineer is responsible for designing and implementing various technical systems, including hardware, software, networks, and infrastructure

• They assess the organization's requirements, collaborate with stakeholders, and develop solutions that meet the business needs

• Troubleshooting and technical support: The technical engineer provides technical support to end-users, diagnosing and resolving issues related to hardware, software, and network connectivity

• They investigate and troubleshoot problems, either remotely or on-site, ensuring minimal disruption to operations

• System maintenance and upgrades: Technical engineers are responsible for the ongoing maintenance, monitoring, and performance optimization of technical systems

• They perform regular system checks, apply updates and patches, and proactively identify areas for improvement to enhance system efficiency and reliability

• Documentation and reporting: Technical engineers maintain comprehensive documentation of technical systems, including configurations, procedures, and troubleshooting guides

• They create reports on system performance, incidents, and resolutions, ensuring that all relevant information is properly documented and accessible to the team

• Project management: Technical engineers may be involved in managing projects related to system implementations, upgrades, or migrations

• They collaborate with cross-functional teams, create project plans, allocate resources, and ensure timely and successful project completion while adhering to budget and quality requirements

• Research and evaluation: Staying up to date with emerging technologies and industry trends is crucial for a technical engineer

• They research new technologies, tools, and methodologies, evaluate their potential impact on the organization, and make recommendations for adoption or improvement

• Collaboration and teamwork: Technical engineers often work closely with other IT professionals, including developers, network administrators, and database administrators

• They collaborate on projects, share knowledge and expertise, and contribute to a positive team environment

• Training and knowledge sharing: Technical engineers may provide training and guidance to end-users on the use of technical systems, applications, and tools

• They conduct workshops, create training materials, and facilitate knowledge sharing sessions to empower users and enhance their technical skills

• Leadership Skills

• Retail Knowledge

• Communication Skills

• Problem-Solving Abilities