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Technical Engineer

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Onsite

Technical Engineer

Toray Plastics (M) Sdn Bhd

Technical Engineer

Skills

Customer Support

10 days ago

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Important information


Contract type:

Permanent

Location:

George Town, Penang, Malaysia

Work mode:

Onsite

Published on:

14 October 2026

What they need


  1. Research & Development:

    • Conduct research and development activities focused on ABS thermoplastics.
    • Develop new formulations and improve existing products to meet market demands.
    • Perform laboratory experiments, analyse data, and document findings.
    • Collaborate with cross-functional teams to drive innovation and product development.
  2. Technical Support:

    • Provide technical support to customers through onsite visits or online communication.
    • Assist customers in understanding product specifications, applications, and performance.
    • Address customer inquiries and resolve technical issues promptly and effectively.
    • Conduct training sessions and workshops for customers to enhance their knowledge of ABS thermoplastics.
  3. Failure Analysis & Troubleshooting:

    • Perform failure analysis on customer-reported issues to identify root causes.
    • Develop and implement corrective actions to resolve product failures.
    • Work closely with customers to troubleshoot and resolve technical problems.
    • Document and report findings, providing recommendations for product improvements.

Qualifications:

  • Bachelor's degree in Polymer Engineering, Material Engineering, Materials Science, Chemical Engineering, or a related field.
  • Proven experience in research and development, preferably with ABS thermoplastics.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel for onsite customer support as needed.

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