Technical Engineer (Cybersecurity)

Job Responsibilities:

• Implement, configure, and support cybersecurity solutions based on client requirements and project specifications.

• Present and demonstrate cybersecurity solutions, including conducting product demonstrations and Proof of Concepts (POC) activities, systems demonstrations, acceptance testing for clients

• Provide technical support during pre-deployment, deployment, and post-deployment

• Troubleshoot and resolve technical issues related to cybersecurity solutions

• Perform system testing, health checks, upgrades, and preventive maintenance activities.

• Prepare technical documentation, implementation reports, and as-built documentation.

• Coordinate with clients, vendors, project managers, and technical teams to ensure successful project delivery.

• Provide knowledge transfer and basic training to client administrators and users

• Conduct technical discovery meetings and requirements gathering sessions with clients and stakeholders

• Assist in maintaining service-level commitments and customer satisfaction.

Skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or any related field.

• With experience in implementing, configuring, and supporting cybersecurity solutions, endpoint protection, antivirus, EDR/XDR and email/web security.

• Understanding of operating systems such as Windows OS, Windows Server and Linux

• Knowledge in project management principles, including project planning, task coordination, documentation, timeline tracking, and basic risk management.

• Cybersecurity certifications or equivalent vendor certifications is a plus