Technical Engineer – QA Automation

Key Responsibilities

• Design and execute functional, regression, API, integration, performance, and system testing.
• Develop and maintain automated test scripts and frameworks using tools such as Selenium, Postman, and JMeter.
• Perform SIT/UAT support, defect tracking, root-cause analysis, and release validation.
• Conduct performance, reliability, and scalability testing.
• Support solution architecture, technical design, API integration, and system reviews.
• Test and evaluate AI-enabled features including GenAI/LLMs, chatbots, recommendations, intelligent search, and personalised learning.
• Review technical risks, integrations, security, and architecture compliance.
• Troubleshoot application, API, database, infrastructure, and integration issues.
• Maintain test documentation, architecture diagrams, technical reports, and QA metrics.
• Collaborate with customers, developers, infrastructure teams, vendors, and project teams.

Requirements

• Bachelor’s degree in IT, Computer Science, Software Engineering, or related field.
• 3–5 years of experience in QA, test automation, software engineering, system integration, or solution architecture.
• Hands-on experience with test automation, API testing, performance testing, and defect management.
• Experience with enterprise, cloud, or LMS/digital learning platforms.
• Knowledge of solution architecture, REST APIs, microservices, cloud, CI/CD, and system integration.
• Practical knowledge of AI/ML, Generative AI, LLMs, and AI-enabled applications.
• Strong analytical, troubleshooting, documentation, and communication skills.

Mandatory Certifications

• ITIL Foundation or equivalent.
• Relevant AI certification (e.g. AI-900, AWS AI Practitioner, or equivalent) or demonstrated practical AI experience.

Preferred

• ISTQB certification.
• Azure/AWS/GCP certifications.
• PMP, PRINCE2, Agile, or Scrum.
• Experience with LMS/LXP, EdTech, public sector, or large-scale digital platforms.
• Familiarity with ServiceNow, Jira, DevOps, CI/CD, API management, and cloud-native technologies