Technical Executive Assistant

Technical Executive Assistant

We’re looking for a technical Executive Assistant based in Thailand to support our CEO and Lead Executive Assistant across IT service management, ticket coordination, incident monitoring, project coordination, and executive administration.

This is a technical role. You’ll work daily inside a code editor, AI assistants, a ticketing system, and project management tools. You do not need to be a developer and you will not be asked to build software. You do need to be genuinely comfortable with technical tools and willing to learn new ones quickly.

If working in a terminal, a code editor, or an AI assistant sounds like something you would rather avoid, this is not the right role and you should not apply.

This is an Executive Assistant role, not a Virtual Assistant role. You will exercise judgment, manage information flow, communicate on behalf of the CEO, and handle sensitive matters. We’re looking for skills, not just hours, and a long-term partner, not a stopgap.

Location: Thailand, remote. Work from anywhere in the country.
Languages: Thai and English, both required. Thai native or fluent, English at C1 level, written and spoken.
Hours: Full-time, 160 hours per month, with flexible scheduling
Weekends: This role works Saturdays and Sundays, with days off during the week instead.
Work type: Independent contractor
Compensation: $2.00 to $3.50 USD per hour, depending on skill and experience, paid in USD, Rate grows with proven value.

Independent contractor engagement, not employment. You handle your own tax and social security; no paid leave or severance. Exclusive engagement.

Weekend work is the shape of this job, not an occasional request. Our clients’ systems don’t stop at the weekend. If you cannot work Saturdays and Sundays, please don’t apply.

About the role

This is an Executive Assistant role supporting a CEO and Chief Marketing Officer. You will monitor ticketing systems, manage client projects, handle Thai and English communications, support recruitment, manage finance and billing tasks, and use AI tools daily as core to the work. You will be self-directed, finding work and switching between very different tasks in a day, with a focus on speed, efficiency and accuracy.

Key responsibilities

• Monitor ticketing system daily, create, update, assign and chase tickets, turn incoming email and chat into tracked tickets, and escalate incidents quickly
• Use AI assistants every day to draft, research, analyse data and automate repetitive work
• Track deadlines and deliverables across several client projects, and report daily and weekly on ticket status and team workload
• Support the CEO with email and message triage, calendar, meeting prep and document drafting
• Handle all Thai-language work: translation, drafting, and dealing with Thai clients, suppliers, accountant and government bodies
• Support year-round recruitment: screening candidates, scheduling interviews, tracking applicants and handling correspondence
• Provide finance and billing support: payroll runs, chasing invoices, collecting supplier invoices and keeping records accurate
• Cover other Executive Assistants when on leave and support Chief Marketing Officer as products launch
• Find work rather than wait for it, using goals and context to self-direct

About you

• Thai and English fluent, English at C1 level, written and spoken
• Genuine comfort with technical tools: code editor, terminal, ticketing system, version control basics
• Willingness to use AI tools daily and keep learning as they change
• Self-directed, able to find work, ask good questions, and need little guidance once you understand the goal
• Speed and efficiency: measure output, not hours logged
• Accuracy with numbers, dates, invoices and client records
• Comfortable being trained across other people's work and switching between very different tasks
• Able to work Saturdays and Sundays, with days off during the week
• Clear, short written communication skills
• Reliable computer, internet and a quiet place to work
• Advantageous: ITIL, ITSM or ticketing system experience; basic HTML, CSS or scripting; background in QA, business analysis, technical support or operations; bookkeeping exposure