Technical Expert, Services Subscription (Hybrid Work Model)

Job Summary

Technical Expert, Services Subscription (Hybrid Work Model)

Location: Pune, India

Mode of Work: Hybrid

Are you excited by challengesDo you enjoy working in a fast-paced, international, and dynamic environmentThen now is the time to join Quorum Software, a rapidly growing company and industry leader in oil gas transformation.

Overview

As a member of the Upgrades Center of Excellence (COE), the Integration Expert is a strong technical role in our Professional Services team and will help implement innovative software solutions for energy companies across North America and around the world. The Integration Expert will be responsible for planning, designing, deploying, and innovating on technical services for customers as part of implementing proprietary software solutions to best fit customer needs. They will develop mastery facilitate improvements of Quorum application installations and upgrades, infrastructure management, and enterprise software environment maintenance. The individual should have a strong desire for continuous learning and growth of technical skills, with the aspiration to leverage these skills to provide a positive experience for internal and external customers.

Responsibilities

• Oversee end-to-end application installations, upgrades, and other technical services for enterprise software customers, often with complex and highly customized solutions
• Lead technical teams and initiatives focused on configuration, development, deployment, integration, testing and support of Quorum s business software applications using industry standards, best practices, and tools
• Master and train others on technical skills required for successful delivery, such as SQL, API configuration, Azure DevOps Pipelines, C# troubleshooting, and in-house Quorum tools
• Take a leadership role in the design, configuration/development, and testing phases of software implementation, upgrade, and enhancement projects
• Serve as the primary Quorum representative for customers in order to gather business and technical specifications, install software updates, train IT personnel, and resolve issues
• Manage multiple ongoing customer commitments and balance priorities across projects on independent schedules, working toward successful completion of project-level goals
• Demonstrate technical and product expertise in customer conversations while representing Quorum positively
• Mentor junior team members towards mastery of technical skills and ownership of high-quality, timely work
• Plan and execute improvements to software implementation and configuration tools, processes, and documentation
• Develop a deep understanding of Quorum s architecture systems, integration platform capabilities, and software development lifecycle processes
• And other duties as assigned.

Requirements

• Bachelor s degree in technology, engineering, business, or related discipline that has an analytical component
• 5+ years of related experience in software development, cloud operations, and/or business consulting
• Experience working with customers and software users to gather business and technical requirements and deploy efficient, high-quality solutions
• Experience leading a team (3-5 people), mentoring junior colleagues, and managing end-to-end work deliverables
• Strong database skills (SQL) such as writing functions/procedures, converting and managing large sets of data, configuring application features, and troubleshooting issues
• Strong programming skills (C# and/or other computer programming languages)
• Strong understanding of software development lifecycle and/or systems architecture
• Excellent problem-solving skills, analytical skills, desire for continuous learning
• Excellent written and verbal communication skills
• Fluent in English, both written and verbal

Preferred Skills

• Experience working with Cloud-based solutions, Cloud/SaaS project delivery model, DevOps deployments, and/or infrastructure management

• Demonstrated technical prowess including solving complex problems, programming skills (SQL, Git, C++/C#, Java, VB and/or other computer programming languages), and familiarity/understanding of systems architecture

• Demonstrated team leadership skills such as managing project schedules and fostering team collaboration

• Aspiration or work experience in the oil and gas industry

• Experience in management of software development efforts

• Interest to help grow and develop customer relationships through direct and meaningful interaction

• Willing to travel occasionally during the week to customer site (most work with customers is performed remotely from Quorum office or from home)

Additional Details

• Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.