Technical Field Support

The global leader in eco-friendly dry cleaning solutions is seeking candidates to join our expanding Technical division. Selected team members will perform the following duties:

• Represent our brand on-site at client locations, primarily across the United States.
• Travel to client locations to perform on-site mechanical maintenance, equipment installation, and provide in-person training.
• Recommend additional products and services that meet client needs in-person, via phone, and video conferencing.
• Prepare comprehensive written field reports following every completed service job.
• Provide remote customer support and troubleshooting via email, video conference, phone, and text messaging when working from our Kansas City headquarters.
• Develop a strong working knowledge of dry cleaning machinery, laundry washers, pump and auto-dose systems, and associated production systems (comprehensive training provided).

Requirements

• Willingness and availability to travel nationwide, typically for two to four days each travel week.
• Solid background in mechanical maintenance (prior experience in electrical, automotive, industrial automation, HVAC, or plumbing systems is highly advantageous).
• Capability to interpret basic electrical wiring diagrams, pneumatic schematics, and exploded parts views.
• Minimum of 3 years of hands-on experience in a relevant technical, service, or maintenance role.
• Strong interpersonal skills to effectively instruct and train plant operators on equipment maintenance standards and best practices.
• Possession of a valid driver's license and a current passport (or the ability to obtain a passport).

Benefits:

• 401(k) with company match
• Health, dental, and vision insurance
• Life insurance
• Paid time off (PTO)

REQUIREMENTS

• Ability to travel nationwide
• Valid driver's license
• Current passport (or the ability to obtain a passport)

https://greenearthcleaning.com/