Technical Functional Analyst

The Opportunity

The Technical Functional Analyst is responsible for gathering and documenting business user requirements, supporting technical functional analysis on business projects, and designing and building Power BI reports and data models for Metropolitan Life Romania. This is an exciting opportunity to define how we use data and AI in practice, from designing reusable Power BI data models to testing new AI-enabled ways of working. You will work closely with business users, IT teams and the local AI Champion in an Agile, Azure DevOps-based environment, and your work will directly to support faster, better-informed decisions across the company, including in the regional Claims area.

Key responsibilities:

• Gather and document business requirements, KPIs, and business rules, translating them into functional and technical specifications.
• Produce analysis documentation, test plans, technical documentation, and user guides.
• Perform technical-functional analysis for application enhancements and integrations, including process flows, data models, interfaces, user stories, acceptance criteria, and solution design.
• Collaborate with business stakeholders and cross-functional teams throughout the delivery lifecycle, supporting development, testing, UAT, deployment, and post-production activities.
• Design, develop, and maintain Power BI semantic models, reports, and dashboards, ensuring optimal performance, usability, security, and data accuracy.
• Design intuitive reporting experiences, including report structure, visualizations, navigation, accessibility, and visual standards across local and regional solutions.
• Drive data governance initiatives by establishing KPI standards, improving data quality, maintaining data lineage, and ensuring compliance with data privacy and security requirements.
• Leverage AI and analytics capabilities to enhance productivity, identify high-value business use cases, support responsible AI adoption, and promote data literacy across the organization.

Required qualifications:

• Bachelor’s degree in a technical discipline and a minimum of 3 years’ experience in Business Intelligence, Reporting, Data Analysis, or a similar role.
• Proven experience in technical-functional analysis, business applications, system integrations, and Agile project delivery.
• Strong expertise in Power BI, including data modeling, DAX, Power Query, semantic models, dashboards, reporting solutions, and performance optimization.
• Solid knowledge of SQL, ETL processes, data warehousing, and enterprise data ecosystems, with a focus on data quality and business insights.
• Solid understanding of data governance, KPI frameworks, GDPR, and sensitive data management.
• Experience leveraging AI-enabled analytics and Microsoft Copilot capabilities, applying responsible AI practices and validating generated outputs.
• Excellent communication and stakeholder management skills, with the ability to translate business needs into scalable data solutions and present insights to diverse audiences.
• Proven experience working in Agile environments and Azure DevOps, combining strong analytical thinking, problem-solving, and delivery execution.

Preferred qualifications:

• Prior experience in a corporate environment.

About Metropolitan Life

Recognized as a Great Place To Work®, Metropolitan Life, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, Metropolitan Life is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At Metropolitan Life, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At Metropolitan Life, it’s #AllTogetherPossible. Join us!