Technical Head

Role & responsibilities :-

A Technical Head of Technical Services in the oil and grease (lubricants) industry is a senior leadership role responsible for bridging the gap between product development, manufacturing quality, and customer application. This role leads technical support teams, drives R&D for new formulations, ensures regulatory compliance, and provides specialized expertise to support sales and marketing initiatives.

Preferred candidate profile :-

• Strategic Technical Leadership: Define and execute the technical roadmap, including R&D for new product development and optimization of existing lubricant/grease formulations to meet international standards (e.g., ISO, SAE, API).

• Customer Technical Support & Sales Enablement: Provide high-level technical expertise to key accounts, assisting in lubrication surveys, product recommendations, and solving complex application challenges. Handling customer queries & complaints.

• Quality Assurance & Compliance: Oversee laboratory testing, quality control processes, and ensure all products comply with environmental, safety, and industry regulations.

• Product Validation & Field Trials: Manage the validation of new products through rigorous field trials and performance benchmarking against competitors.

• Team Leadership & Development: Lead, mentor, and train technical staff, including chemists, lab technicians, and field engineers.

• Technical Marketing Support: Create technical literature, whitepapers, and guides to support sales teams in promoting product advantages.

• Raw Material & Supplier Evaluation: Liaise with suppliers for technical evaluation of base oils and additives.

• Technical Expertise: Deep knowledge of additives, base fluids, grease manufacturing, and laboratory testing protocols.

• Leadership Skills: Proven ability to manage teams, lead cross-functional projects, and communicate complex technical concepts to non-technical stakeholders.

• Industry Knowledge: Familiarity with automotive/industrial OEM requirements and global lubricant standards