Technical Help Desk

Holland, United States

Permanent

80-100%

Onsite

05.07.2026

Responsible for performing a variety of customer support and service duties, providing technical support through a customer and field service help desk.

This is where you'll excel

• Answers phone calls for customer issues
• Resolves customer complaints, refers issues to qualified individuals
• Issues service parts to fulfil customer orders
• Provides immediate technical assistance and troubleshooting support via telephone to customers and Field Service Technicians.

These are the skills you'll need

• High school diploma or GED
• Degree appropriate for the position or other equivalent training or experience
• Excellent verbal and written communication skills
• Ability to maintain positive composure in stressful situations
• Demonstrated knowledge of industrial controls, electronic, hydraulic and mechanical systems
• Previous experience with an MRP system and Microsoft Office Suite

These are the benefits you'll enjoy!

Comprehensive healthcare

Comprehensive healthcare

Enjoy great benefits with dental, vision and life insurance for your health and security.

Health insurance with health savings account

Health insurance with health savings account

Benefit from comprehensive health insurance including a savings account for medical expenses.

Retirement plan with generous company contribution

Retirement plan with generous company contribution

Take advantage of our 401(k) retirement plan with a 6% company contribution for long-term retirement savings.

Vacation and sick time entitlement

Vacation and sick time entitlement

Enjoy at least 15 days of vacation and 80 sick hours for your recovery and health.

Great and dynamic work environment

Great and dynamic work environment

Work in a great and dynamic environment that fosters growth and innovation.

Open communication culture

Open communication culture

Benefit from an open communication culture that promotes transparency and exchange!

Questions? We are happy to answer them!

Stephanie Correa

Senior Human Resources Generalist

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.