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Technical Help Desk Manager (Active Secret)

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Onsite

Technical Help Desk Manager (Active Secret)

Defense In Depth Solutions

Technical Help Desk Manager (Active Secret)

11 days ago

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Important information


Contract type:

Permanent

Location:

Colorado Springs, CO, USA

Work mode:

Onsite

Published on:

14 October 2026

What they need


Job Title: Help Desk Manager

Location: SSFB, Colorado (Onsite Work)

Full-time job with salary and benefits

Certification: Any one of the IAT Level II certifications

Security Clearance: Active Secret

Responsibilities:

Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. 

Education/Experience: BA/BS with at least 5 years of experienc

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