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Workday
Technical Implementation Manager
Skills
SQL QueriesRJiraWorkday
1 month ago
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Important information
Contract type:
Permanent
Salary:
€69,100 – €103,700 / year
Location:
Ireland
Work mode:
Onsite
Published on:
18 September 2026
What they need
- The Technical Implementation Manager is the main contact point for the customer in the pre-launch period and will be responsible for the overall project implementation while ensuring scope, quality, timelines, and project metrics are met
- This role will serve as HiredScore’s solution consultant, bridging between the development team, product team, and client during the project implementation period
- We ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time
- You will gain experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, professional services teams, customer success teams, and our client’s senior leadership
- You will create and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed
- As well as identify, track, and resolve issues to ensure meeting commitments and project success
- Tracking and communicating project status, risks, issues, decisions, and actions to internal and external collaborators
- Demonstrating strong project leadership skills and analytical competence to overcome challenges and drive project success
- Understanding customer needs and challenges, offering valuable and viable solutions to meet their requirements
- Configuring HiredScore’s product in client environment as per Statement of Work and project implementation plan
- Building & maintaining relationships through communication with U.S. based clients and all collaborators to guarantee satisfaction with the project’s delivery
- Communicating to the client any maintenance needs of the new implementation for a defined period post-launch
- Maintaining detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review
- Working with the client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover
- Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, and notifying key collaborators when needed- 2 years of experience implementing SaaS. Working on large scale software delivery projects
- Worked with SQL/NoSQL databases
- Comfortable in a fast-paced process-focused environment, adept at problem-solving
- At least 3 years experience technical configuration of using XML or YML files or Self Service tools
- At least 4+ years experience in a Technical or Project Implementation Management role with hands on configuration experience
- At least 2 years experience working with external client-facing enterprise products
- Strong analytical skills, detailed understanding and capability to interpret client business needs and translate them into application and operational requirements
- Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository
- Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, identify and take on technical and operational issues during implementation
- Familiarity with Agile methodologies and the software delivery lifecycle
- Previous experience working with configuration tools and able to fulfil technical tasks
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