Technical Infra Program Manager, Amazon Robotics

DESCRIPTION

Amazon Robotics IT Networking is seeking a Technical Infrastructure Program Manager to drive network engineering programs across our manufacturing and R&D site portfolio. This role sits within the QTS Networking team and works closely with Network Development Engineers to deliver network infrastructure for Amazon Robotics manufacturing, lab, and acquisition sites.

You will own program execution for site network builds (new sites, expansions, and migrations), cross-org engagements, and platform development initiatives. You will define requirements, build timelines, manage dependencies across multiple teams (central IT, corporate security, facilities, and external vendors), identify risks early, and drive resolution through the full project cycle.

This is a hands-on role. You will work directly with NDEs and support engineers on technical delivery, not just reporting status. A strong background in network infrastructure, site builds, or manufacturing IT is essential. You must be comfortable operating in ambiguity, managing compressed timelines, and earning the technical respect of the engineers you work alongside.

The ideal candidate drives to get things done. At the core of this position is planning and delivery: intake management, vendor coordination, procurement, construction dependencies, and customer turnover. You thrive in a rapidly changing, delivery-focused environment with multiple competing priorities.

Key job responsibilities

• Own and drive multiple concurrent network build programs from intake through customer turnover
• Build and maintain project timelines, track milestones, and communicate progress and risks to leadership and cross-functional stakeholders
• Manage dependencies across central IT, corporate security, facilities, LVC contractors, and ISP/circuit vendors
• Partner with NDEs to scope network requirements, validate designs, and drive procurement and installation
• Coordinate cross-org network onboarding for partner and acquisition teams
• Drive vendor engagements including quoting, ordering, escalation, and RMA tracking
• Manage site intake pipeline: triage incoming requests, prioritize against capacity, and maintain demand visibility
• Identify and escalate risks early, define mitigation paths, and drive resolution without waiting to be asked
• Maintain project documentation, runbooks, and operational standards
• Interact with engineers, technicians, project managers, and senior management daily

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

• 4+ years of technical program management experience
• Experience working with networks, IT infrastructure, or system integration
• Experience managing and coordinating multiple projects simultaneously
• Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

PREFERRED QUALIFICATIONS

• Experience working in a large-scale networking environment
• Experience with network, system, or software architecture
• Experience in Industrial networking and communications
• Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding
• Experience managing work and priorities through a ticketing system and coordination with Manager

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 127,100.00 - 171,900.00 USD annually
USA, MA, Westboro - 127,100.00 - 171,900.00 USD annually