Technical Lab Support

About the role

This position supports product development, evaluation, and improvement through laboratory trials, product testing, and technical evaluations. The role provides technical support to the Sales team and customers, identifies customer requirements, and recommends suitable product or application solutions.

Key responsibilities

• Support the development, evaluation, and improvement of products and applications
• Conduct laboratory trials, product testing, and technical evaluations
• Provide technical support to the Sales team and customers
• Assist in identifying customer requirements and recommending suitable product or application solutions
• Support customer trials, product demonstrations, and technical presentations
• Prepare technical reports and maintain accurate product-development records
• Coordinate with Quality Control, Production, Sales, and other relevant departments to resolve technical issues

About you

• Minimum Bachelor's Degree (S1) in Chemistry or a related science discipline
• Fresh graduates are welcome to apply
• Good analytical, problem-solving, communication, and presentation skills
• Interested in product development and customer-focused technical support
• Able to work independently and collaboratively with Sales and other internal teams