Technical Lead - Cloud Infrastructure & DevOps

Lead and manage two employees supporting the Health and Dental portfolio.

Lead and manage two employees, providing technical direction, coaching, work prioritization and oversight of delivery.

Own AWS infrastructure, defined and managed through infrastructure as code.

Build and maintain CI/CD pipelines covering build, testing, security scanning and deployment.

Operate containerized production workloads, including health checks, rolling deployments and autoscaling.

Own backup and disaster recovery procedures, including regular restore testing.

Configure and maintain AWS load balancers and Nginx.

Manage access controls, IAM policies and secrets, and coordinate vulnerability remediation.

Maintain monitoring and alerting, and lead calm, methodical incident response and troubleshooting.

Monitor and optimize cloud spending, making clear, reasoned tradeoffs between cost, reliability, security and operational effort.

Work closely with application teams to troubleshoot services, coordinate releases and address infrastructure dependencies.

Document operational procedures, maintain technical standards and promote knowledge sharing.

Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.

Strong Linux administration and troubleshooting skills.

Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.

Experience managing infrastructure as code with Terraform and/or OpenTofu.

Experience with Docker, including building, maintaining and troubleshooting container images.

Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.

Experience with DNS management, preferably Cloudflare.

Experience with monitoring and alerting tools such as Zabbix.

Familiarity with Jira or equivalent ticketing and work-management systems.

Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.

Experience providing technical leadership and mentoring team members.

Key Competencies

• Operational judgment: Responds calmly to incidents, diagnoses issues systematically and communicates clearly.
• Practical decision-making: Can explain infrastructure tradeoffs, including self-hosted versus managed services and when a temporary solution is appropriate or needs to be replaced.
• Ownership: Takes responsibility for service reliability, security, recovery readiness and ongoing costs.
• Cross-team collaboration: Works effectively with the teams building and releasing each service.
• People leadership: Sets clear priorities, supports team development and encourages shared knowledge.

Windows administration experience.

Experience with Microsoft Azure services.

Experience administering Microsoft 365, including email accounts.

Familiarity with employee onboarding and offboarding processes, including access provisioning and removal.

Desired Candidate Profile

• Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.
• Strong Linux administration and troubleshooting skills.
• Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.
• Experience managing infrastructure as code with Terraform and/or OpenTofu.
• Experience with Docker, including building, maintaining and troubleshooting container images.
• Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.
• Experience with DNS management, preferably Cloudflare.
• Experience with monitoring and alerting tools such as Zabbix.
• Familiarity with Jira or equivalent ticketing and work-management systems.
• Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.
• Experience providing technical leadership and mentoring team members.