Technical Lead

DEFENTRIXGLOBAL TECHNOLOGIES

Job Description :Technical Lead, Managed Security Services

Department: Cybersecurity / Managed Security Services

Reports to: Managing Director

Employment Type: Full-Time

Location: Nigeria / Hybrid

Level: Senior / Lead
Salary: Negotiable (Competitive)

Role Purpose

DefentrixGlobal Technologies is seeking an experienced Technical Lead – Managed Security Services to lead the technical delivery of our growing cybersecurity and Managed Security Service Provider (MSSP) practice.

The successful candidate will take technical ownership of DefentrixGlobal's managed security services, including MDR/EDR, Identity Threat Detection & Response (ITDR), SIEM, Identity Security Posture Management (ISPM), Security Awareness Training (SAT), vulnerability management and related security services.

This is a hands-on role. The Technical Lead will act as the primary technical bridge between DefentrixGlobal, our technology partners and our customers, ensuring solutions are correctly designed, deployed, integrated, monitored and supported.

Key Responsibilities

1. Managed Security Service Delivery

• Take technical ownership of customer onboarding and ongoing managed security services.

• Design and oversee deployment of endpoint, identity and security-monitoring solutions.

• Ensure customer endpoints, identities and security integrations are correctly onboarded and monitored.

• Maintain visibility of customer security posture and service health.

• Establish and maintain technical standards, runbooks and operating procedures.

• Manage technical escalations and coordinate resolution of complex security issues.

2. Huntress Platform Ownership

Act as DefentrixGlobal's internal Huntress technical champion, developing strong expertise across:

• Managed EDR/MDR

• Managed ITDR

• Managed SIEM

• Managed ISPM

• Security Awareness Training

• Huntress Command Center and partner management

Work closely with Huntress technical and SOC teams on investigations, escalations, integrations and customer deployments.

3. Microsoft & Identity Security

The candidate should have strong practical knowledge of:

• Microsoft 365

• Microsoft Entra ID

• Active Directory

• Microsoft Defender

• Microsoft Intune

• Conditional Access

• MFA

• Privileged identities and access management

• Microsoft security architecture

Assess customer environments and identify opportunities to improve identity and endpoint security.

4. Endpoint Deployment & Management

Develop scalable processes for deploying and managing security agents across customer environments using technologies such as:

• RMM platforms

• Microsoft Intune

• Active Directory Group Policy

• PowerShell

• Remote deployment tools

• Software deployment and automation platforms

Ensure deployment failures and unhealthy endpoints are identified and remediated.

5. SIEM, SOC & Incident Response

• Support onboarding of customer security logs into managed SIEM platforms.

• Understand security alerts, incidents, IOCs and attacker TTPs.

• Coordinate investigation and remediation of incidents with DefentrixGlobal's technology partners.

• Manage customer escalation and communication during security incidents.

• Assist in developing incident-response playbooks.

• Understand frameworks such as MITRE ATT&CK and their application to detection and response.

6. Pre-Sales & Customer Engagement

The Technical Lead will also support the commercial team by:

• Participating in customer discovery meetings.

• Conducting technical deep-dive sessions.

• Understanding customer security architectures.

• Identifying security gaps and recommending appropriate solutions.

• Designing and managing Proofs of Concept (PoCs).

• Supporting technical proposals and solution architecture.

• Presenting solutions confidently to CISOs, CTOs, IT Managers and security teams.

The successful candidate must therefore be able to communicate cybersecurity concepts clearly to both technical and non-technical stakeholders.

7. Technical Leadership

• Supervise and mentor the Security Operations & Support Analyst.

• Develop DefentrixGlobal's technical processes and standards.

• Maintain technical documentation for customer environments.

• Build deployment templates, scripts and automation.

• Maintain service quality and technical readiness as the customer base grows.

• Coordinate with external technical partners where specialist capabilities are required.

Required Experience

The ideal candidate should have approximately 5+ years of hands-on IT/cybersecurity experience, with practical exposure to several of the following:

• EDR/MDR

• Microsoft 365 security

• Entra ID / Active Directory

• SIEM

• Endpoint management

• Network security

• Incident response

• Vulnerability management

• RMM/remote management

• Security operations

• PowerShell or security automation

Previous experience working within an MSP, MSSP, SOC or enterprise cybersecurity team would be highly desirable.

Preferred Certifications

Certifications are desirable but practical ability is more important.

Relevant certifications may include:

• Microsoft Security certifications

• CompTIA Security+

• CySA+

• SC-200

• SC-300

• AZ-500

• CISSP

• CISM

• CEH or equivalent

Personal Attributes:

We are looking for someone who is:

• Technically strong and hands-on

• Comfortable taking ownership

• Customer-focused

• Able to troubleshoot independently

• Security-minded

• Organised and process-driven

• Able to communicate confidently with senior customer stakeholders

• Comfortable working in a growing organisation

• Interested in building and shaping an MSSP technical operation rather than simply occupying an established role

Success in This Role

Within the first six months, the Technical Lead should have established a repeatable technical onboarding process, developed strong expertise across DefentrixGlobal's core security platforms, successfully onboarded and supported customers, developed technical SOPs and helped build a scalable managed-security operation.

INTERESTED CANDIDATES SHOULD SEND CV TO [email protected]
NOTE: DO NOT APPLY HERE ! Applications sent here will not be attended to. EMAIL ONLY!

Work Location: Hybrid remote in Lagos (Lagos)