Technical Lead

We are looking for a technical lead for one of our prestigious client.

Facilities & Workplace Operations

• Lead day-to-day administration and facilities operations across assigned India locations.
• Ensure consistent delivery of reception, workplace support, meeting-room readiness, housekeeping, security, transport, catering and maintenance services.
• Oversee preventive maintenance, repairs, workplace readiness and timely resolution of site issues.
• Monitor workspace usage and support capacity, consolidation, relocation or refurbishment planning as required.

Health, Safety, Environment & Compliance

• Coordinate workplace health, safety and environmental compliance, including audits, inspections, risk assessments and corrective actions.
• Maintain emergency-preparedness arrangements, including fire-warden and first-aider programmes, evacuation readiness and mandatory training coordination.
• Support HSE reporting, compliance follow-up and resolution of employee issues in partnership with relevant stakeholders.
• Ensure site practices align with applicable statutory requirements and Capita policies.

Vendor, Contract & Financial Management

• Manage facilities service partners and contracts, including service scope, performance, service levels, invoicing and issue escalation.
• Run regular vendor performance reviews and drive corrective or improvement plans where required.
• Manage the administration and facilities budget with strong cost control, forecasting and governance.
• Identify sustainable opportunities to improve service quality, efficiency and value.

Property, Infrastructure & Business Continuity

• Manage relationships with landlords, business parks, building management and external agencies.
• Coordinate office infrastructure works, workplace changes and site projects with minimal business disruption.
• Support business continuity, incident response and site-level crisis management.
• Maintain operational readiness of critical workplace services and escalation routes.

Team Leadership & Governance

• Lead, coach and develop the administration and facilities team, with clear ownership, service standards and succession coverage.
• Promote a culture of safety, accountability, customer service and continuous improvement.
• Maintain accurate records, dashboards, governance routines and action tracking.
• Provide concise operational updates, risks and recommendations to senior stakeholders.

Experience & Qualifications

• Substantial experience in technical administration, facilities management, workplace services or corporate real estate within a complex enterprise environment.
• Proven experience leading multi-service facilities operations and external vendor ecosystems.
• Working knowledge of workplace health and safety, statutory compliance, audits and emergency preparedness in India.
• Experience managing budgets, contracts, service performance and improvement initiatives.
• Degree or professional qualification in facilities management, operations, administration, engineering or a related discipline.
• W levant professional certification such as IFMA, IWFM, IOSH, NEBOSH or equivalent is desirable.