Technical Lead (E-Commerce)

What is the work?

• Lead the design, architecture, development, implementation, and optimization of scalable, secure, and high-performance e-commerce platforms.
• Architect and optimize front-end and back-end components for robust web applications.
• Work with e-commerce platforms such as Magento / Adobe Commerce, WooCommerce, Drupal / Drupal Commerce, Shopify / Shopify Plus, PrestaShop, OpenCart, Shopware, and Sylius.
• Provide technical leadership to the development team and establish coding standards, development practices, and architectural guidelines.
• Conduct code reviews and ensure code quality, automated testing, CI, and development standards.
• Collaborate with Business Development, Project Managers, UI/UX designers, developers, and clients to understand requirements and develop technical solutions.
• Participate in client discussions and provide technically feasible, scalable, and commercially viable solutions.
• Review existing client platforms and identify opportunities for enhancements, integrations, performance improvements, feature development, security upgrades, and optimization.
• Identify whether requested changes are within the agreed project scope or require additional effort/change requests.
• Provide technical inputs and estimates for additional work where required.
• Troubleshoot and resolve complex technical issues involving applications, APIs/integrations, performance, databases, deployments, and production incidents.
• Lead root-cause analysis and implement sustainable technical solutions.
• Manage deployment of features, enhancements, integrations, and bug fixes with minimal disruption.
• Ensure proper Git, CI/CD, testing, deployment, version control, and rollback processes.
• Evaluate new technologies and recommend solutions that improve performance, scalability, security, functionality, and maintainability.
• Stay updated with developments in e-commerce platforms, open-source frameworks, APIs, cloud technologies, security, and development tools.
• Mentor and guide junior and mid-level developers and conduct knowledge-sharing sessions.
• Coordinate technical activities to ensure timely project delivery.
• Review technical deliverables and identify risks affecting quality, timelines, scope, or client satisfaction.
• Maintain technical documentation, architecture diagrams, development standards, and project documentation.
• Support Business Development and Project Management teams with solutioning, technical discussions, scope analysis, estimation, and client communication.
• Identify technical gaps and proactively recommend enhancements and additional billable opportunities.
• Contribute to improving the organization's e-commerce technology capabilities and service offerings.

What skills and experience are we looking for?

• Strong experience in e-commerce development and customization.
• Hands-on experience with Magento, WooCommerce, Drupal, Shopify, PrestaShop, OpenCart, Shopware, Sylius, or similar platforms.
• Strong knowledge of PHP, JavaScript, HTML, CSS, REST APIs, GraphQL, and MySQL/MariaDB.
• Experience with API integrations, payment gateways, ERP/CRM, marketplaces, and e-commerce integrations.
• Strong understanding of Git, CI/CD, testing, deployment, security, and performance optimization.
• Experience with cloud and containerization technologies such as AWS, Azure, GCP, Docker, or Kubernetes is an advantage.
• Proven experience in technical leadership, team mentoring, and code reviews.
• Strong skills in solution architecture, troubleshooting, estimation, scope management, and requirement analysis.
• Ability to communicate effectively with clients, technical teams, Business Development, and Project Management.
• Strong commercial awareness to identify enhancements and additional billable opportunities.