Technical Lead (Hybrid/Work From Home)

Company Overview

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Technical Leads the most senior and experienced member of a development team.  They are the go-to person and are always willing to collaborate with and empower the team and  stakeholders to achieve great things.

They provide high-level technical guidance to their team and have a sustained track record of  creating improvements in business-critical systems that exhibit reliability, performance and scalability.  They can help reduce the complexity of a problem, process or existing system to get more done with  less work. They stay up to date with technology trends and apply a critical lens to assess whether  these trends would be beneficial for amaysim. They use amaysim goals and strategy to resolve  complex problems in creative, practical ways.

They can take large projects and break them into tangible deliverables and are responsible for  driving them through from inception to delivery. They are a champion of consistency, quality,  innovation and ways of working. They ensure we stick to amaysim's engineering principles and that  the software we ship is of the highest standards. They help with coordinating the evaluation of tools  and frameworks for the engineering team.

They take responsibility for the actions of their team, good and bad. They assign people in their team  to maximise the output of their work. They can communicate effectively with non-engineers of  varying levels within amaysim. They are active in the technology community, positively contributing  to amaysim's reputation, and help find great candidates to grow the team. They work closely with  technical and non-technical stakeholders to drive strategic and commercial initiatives.

Technical leads can set short to medium strategic direction for their team based on future growth  and amaysim roadmap. They remain flexible and put customer needs first. They have strong abilities  to influence outcomes through their analytical and technical skillsets. They are capable of driving  groups of disparate interests to decisions and communicate and see those decisions through to  impact. They have the respect and trust of other engineers within amaysim as a strong technical  leader and mentor. More than identifying problems, they help bring solutions and teach others in  their team how to do the same.

Technical Lead will:

• Help provide task definition and design/architecture direction for engineers.

• Contribute hands-on to codebases in both core projects, as well as side and experimental  work

• Spend time pairing, coaching and mentoring engineers in the team.

• Provide guidance, direction and help engineers produce better outcomes.

Job Description

• Drive innovative ideas from inception through to adoption and champion that change across  the business

• Facilitate cross-team work and are exercise influence throughout amaysim. - Ensure that code, design, and architecture reviews happen within their teams.

• Monitor the performance of the engineers in the team, and partner with Engineering  Managers on mentoring and growth.

• Facilitate healthy discussions within their product team, and across the Engineering team.

Architecture and Engineering Practice

• Establishes oneself as a strong technical leader and mentor that has the respect and trust of  engineers. Helps bring solutions and teaches others on how to do the same gaining influence on  teams.

• Provides high-level technical guidance leveraging analytical skillsets across the team and creates  improvements in business-critical systems that exhibits stability, performance and scalability.

• Consistently adapts to learning, stays up to date with technology trends, and applies a critical  lens to assess whether these trends would be beneficial for the teams.

• Works with the team and other teams within the Engineering group in coming up with creative  solutions and introducing improvements. Fosters idea formulation techniques to cultivate rich  engineering ideas in solving team and project problems.

• Helps release quality, turbulence-free code and projects. Identifies high-value projects, and keep  the teams focused and aligned on project priorities.

Technology Culture and Practices

• Drives a culture within the team where people are encouraged to share their opinions and  contribute to discussions. Successfully creates team level activities that engages engineers and  foster development in building a high performing team.

• Consistently applies amaysim goals and strategy to resolve complex problems in creative,  effective ways. Helps the team understand the broader context behind a change to foster the  trust across amaysim.

• Assigns people in their team to maximize the output of their work and monitors the performance  of the engineers in the team, and partner with engineering managers on mentorship and growth.

• Consistently communicate with a diverse set of teams and stakeholders effectively. Fosters a  culture of clear, concise, effective, audience-oriented communication across several teams,  ensuring teammates actively listen to others and are understood.

Business partnering

• Effectively drive activities to build and improve strong relationships with engineers and  stakeholders within the team and other teams across engineering group. Consistently leverage  relationships to better plan for and position those teams.

Education level, knowledge and work/industry experience

Essential / must have skill

• University degree
• Telco industry experience
• 6+ years in hands-on Technology roles
• AWS, Serverless experience

Professional/technical skills

• Continuous Integration
• Testing
• Code Quality & Performance
• Security
• DevOps & Automation