Technical Lead Manager (Decision Platform)

• Chime is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. Chime’s Trust & Safety org is on a mission to protect our members and fuel durable growth
• In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth
• We’re hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at Chime manage a team of 3-5 engineers:
• Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team
• Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
• Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health
• Write and ship code alongside your team, authoring pull requests that land in production
• Be accountable for the squad’s technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself
• Use AI coding agents and tooling to raise both your own leverage and your squad’s, and establish the practices that make that durable for the team
• Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
• Act as the squad’s cross-functional point of contact for its technical capabilities and dependency coordination, and carry the “what should we build” conversation if/when a PM isn’t dedicated to your squad
• Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase
• Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
• Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role
• Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team

Benefits

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events- Experience supporting coaching members of your team around project execution, skill development, and career progression
• Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues
• Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures
• A fascination in how to make teams and people thrive
• Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics
• Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers
• 2+ years in people management responsibilities
• A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output
• Enjoyment in learning and diving into the deepest levels of how things work
• The ability to motivate a team through delivery on aggressive schedules and goals