Genpact
Technical Lead/SME For IBM integration platforms and middleware, WFO
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
1 October 2026
What they need
1. Primary Responsibilities
The selected candidate is expected to:
- Act as a Technical Lead/SME for integration platforms and middleware technologies.
- Understand the current architecture and operational landscape.
- Drive technical improvements and modernization initiatives.
- Support major incidents requiring deep technical expertise.
- Build technical roadmaps and improvement plans.
- Reduce dependency on external vendors by strengthening internal technical knowledge.
- Guide and challenge vendor teams based on technical expertise.
2. Technical Skills Required
Key technology exposure includes:
- IBM integration technologies
- Middleware platforms
- A2A (Application-to-Application) integrations
- B2B integrations
- IBM Bus / MFT and related integration solutions
- Enterprise integration architectures and operational support models
3. Scope Clarification
- The role focuses on existing operational integration platforms supporting Atlas and associated enterprise systems.
- The role does not currently include SAP BTP ownership or new S/4 migration activities.
- Primary responsibility is supporting middleware and integration components connected to business systems.
4. Service Management vs Technical Leadership
- A separate service management capability is being established.
- This position is specifically intended to provide strong technical leadership.
5. Work Timing
- The resource will work in standard Europe-aligned business hours as required by the team.
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