Technical Manager (CCTV / Security Systems / ELV)

• Position: Technical Manager (Security Systems / ELV)
• Location: Outram office and client sites
• Working Hours: Monday to Friday, 8.30am to 6.00pm. Night and weekend work may be required depending on operational requirements.
• Salary: Up to $6,500 Basic + Transport Support + AWS + Performance Bonus
• Transport Support: Up to $750 for car or $400 for motorcycle, subject to company policy
• Benefits: 16 Days’ Annual Leave + Birthday Leave + Comprehensive Medical Insurance
• Duration: Permanent
• Industry: Physical Security Systems / ELV

Main Responsibilities

• Lead and supervise Technical Officers supporting security-system service and maintenance operations.
• Plan manpower, service schedules and resources to meet customer commitments.
• Manage daily maintenance, fault-response and troubleshooting activities.
• Liaise with customer representatives regarding technical and maintenance matters.
• Monitor service progress, response requirements and completion timelines.
• Troubleshoot CCTV, access control, intrusion detection and integrated security systems.
• Support system configuration, programming and third-party integration where required.
• Manage customer expectations and resolve escalated technical issues.
• Maintain service quality, technical documentation and operational standards.
• Support technical activities outside normal working hours when required.

Requirements

• Nitec, Higher Nitec or Diploma in Electrical and Electronic Engineering or a related discipline.
• At least five years of relevant hands-on experience in physical security systems.
• Previous team leadership or supervisory experience.
• Hands-on experience with CCTV, access control, intrusion detection or integrated security-management systems.
• Strong fault diagnosis, troubleshooting and problem-solving capabilities.
• Experience managing customer service or maintenance operations.
• Knowledge of system configuration, application programming or third-party integration is advantageous.
• Able to support night or weekend technical activities when required.

Email to [email protected]

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***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684