Technical Manager

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Description:

• Client Requirement & Technical Interface – Act as the primary technical point of contact for clients, understanding new requirements and providing technical advice and solutions.
• Multi-Site Technical Oversight – Support multiple data center sites, conducting technical reviews and audits covering operations, M&E systems, maintenance, technical risks, and site performance.
• Site Team Technical Leadership – Provide technical guidance and support to Facility Managers, Chief Engineers, Shift Engineers, and site operations teams rather than managing day-to-day operations directly.
• Technical Escalation & Incident Support – Act as the escalation point for major incidents, equipment failures, recurring alarms, complex technical issues, and Root Cause Analysis (RCA).
• Technical Standards & Governance – Ensure consistent operational and engineering standards across all sites, including SOP/MOP/EOP, preventive maintenance, RCA, risk assessment, change management, and vendor performance.
• Client Reporting & Technical Recommendations – Present technical issues, risks, site performance, improvement plans, and CAPEX recommendations directly to clients and key stakeholders.
• Site Mobilisation & New Accounts – Support the mobilisation of new sites and accounts, including site surveys, technical due diligence, operational readiness assessments, manpower requirements, and the setup of site operations.

Qualifications:

• Strong Data Centre / Mission-Critical Experience – Proven experience in data centre operations, critical facilities, and M&E infrastructure, with the ability to provide technical oversight and support across multiple sites.
• Client-Facing & Communication Skills – Strong stakeholder management and good English communication skills, with the confidence to engage directly with clients, understand requirements, present technical issues, and provide recommendations.
• Technical Leadership & Availability – Able to support site teams, manage technical escalations and incidents, conduct root cause analysis (RCA), and maintain operational standards across multiple locations.
• Candidates who are available to start immediately or at short notice will be given strong preference.
• Able to work across Bangkok, Chonburi, and Rayong.