Technical Manager

Purpose of the Role
Responsible for the design and implementation of food safety and quality management system/s, site specific as well as ensure periodic review/revision of an appropriate product quality and food safety program at the facility.

Main Tasks/Responsibilities

• Understand customer requirements and design and implement an appropriate system to meet the requirements.
• Manage customer complaints within targets
• Seek to continuously improve customer relationships through closely working with the internal and external customer
• Liase with NPD department during product development to approve developmental technical processes.
• Update and approve product specifications for customers including on WW portal
• Update and approve product specifications for customers including on WW portal
• Lead all third party/ customer audits for the site and facilitate closing of corrective actions
• Conduct and participate in supplier audits
• Sign off all new raw materials and packaging for new product development purposes
• Ensure all raw material approved is within specification, including approval of raw materials from alternate suppliers
• Liase and provide service rating for all external service providers at site level
• Manage the technical budget
• Assist in compiling the necessary information for budget reviews
• Monthly technical reports
• Conduct and document food safety team meetings
• Trend monitoring and verification reports to identify areas of improvements
• Release at site level all documentation as distributed by the Group Document Controller
• Understand the Amaro Foods food safety and quality management system and ensure proper implementation and maintenance thereof at site level
• Continuously improve the food safety documented traceability system for the site to ensure proper due diligence.
• Adhere to all relevant legislation and ensure all final product label information meet legislative requirements
• Ensure all site certifications are maintained at the appropriate standards
• Set up and adherence to training plan that aligns to requirements of quality / food safety management system
• Continuously review and update site allergen management programs as part of risk management
• Ensure timeous close off of NCR’s relevant to the Technical Department, including identification of repeating total NCR trends to drive continuous improvement.
• Promote a culture of quality and food safety management within the site
• Implement and monitor performance of GMP and PRP programs in the facility
• Identify quality control points within processes and ensure suitable controls are implemented
• Continuously review quality and food safety risk assessments in line with emerging risks and regulatory requirements.
• Conducting all relevant compliance testing and ensuring all corrective actions are closed off
• Ensuring internal audits are conducted as per internal audit schedule and appropriate action is taken to address deviations
• Participate in cross site audits
• Actively seek continuous improvement initiatives – stay abreast of industry and customer / requirements and international trends with regard to relevant standards and identify and implement improvement
• Utilisation of the traceability function in TransLution's Eazy Query to ensure that production quality is followed and fully traceable throughout the production lifecycle
• Comply with the necessary Occupational Health and Safety requirements
• Ensure compliance to all food safety regulations, pest control and housekeeping.
• Participate in personal hygiene checks
• Ensure compliance to all food safety legislation and regulations, organizational food safety management system requirements.
• Live the brand by living our core values
• Always striving to do your best

Requirements

• Tertiary Degree or Diploma in Food Science, Microbiology
• Supplementary advanced training in Food Safety Systems
• At least 5 years’ quality assurance management experience
• Minimum 6-8 years’ experience in food manufacturing