Technical Manager

TECHNICAL MANAGER

Love Technical? Passionate About Quality? Ready to Grow?

Fancy a role where you can make a real impact on product quality and customer relationships? We are looking for a Technical Manager to lead the technical function for M&S account.

This is an exciting opportunity for a technical professional who loves getting stuck in, building relationships and making things better. You’ll work closely with M&S, suppliers and internal teams to ensure products are safe, legal, high quality and consistently meet customer expectations.

WHAT WILL YOU BE GETTING STUCK INTO?

• Own the technical agenda: Lead technical activity across the M&S account
• Ensure products are safe, legal, compliant and consistently meet M&S standards.
• Build brilliant relationships: Be the go-to technical contact for M&S and the wider supplier network, working closely with commercial, operational and development teams.
• Make things happen: Support new product development, innovation and successful product launches, ensuring technical requirements are met every step of the way.
• Spot the trends: Analyse customer feedback, quality data and KPIs to identify opportunities, tackle issues and drive continuous improvement.
• Keep suppliers on track: Support supplier compliance, audits, specifications and corrective actions, ensuring standards are met throughout the supply chain.
• Be the problem solver: Manage non-conformances and technical challenges, taking a proactive approach to finding solutions and protecting brand reputation.
• Think bigger: Contribute to account plans, improve processes, manage costs and help deliver the wider business strategy.

WHAT ARE WE LOOKING FOR?

We’re looking for someone who can combine technical know-how with commercial awareness and a real passion for getting things right.

You’ll ideally bring:

• Experience in a technical, quality or compliance role within a relevant industry.
• Knowledge of product specifications, product information and quality management systems.
• Experience of internal and supplier auditing.
• Strong project management skills and the ability to juggle priorities and deadlines.
• Excellent communication and relationship-building skills, with the confidence to influence and challenge when needed.
• A sharp eye for detail, strong numerical skills and a logical approach to problem-solving.
• A proactive, energetic attitude and a desire to keep learning, improving and delivering results.

WHY THIS ROLE?

This is your chance to take ownership of a key customer account, influence product quality and innovation, and work with a wide range of stakeholders.

You’ll have the opportunity to make a genuine difference, develop your technical expertise and help ensure customers receive products they can trust.

If you’re a proactive technical professional who enjoys variety, building relationships and raising the bar on quality, we’d love to hear from you!

Get in touch to find out more from Luan at MorePeople or apply today.