Technical Manager Healthcare

Technical Manager Healthcare (US Home Healthcare) - Careers Technical Manager Healthcare (US Home Healthcare) Shift Timing: 2 PM to 11 PM IST (US overlap)
Experience: 10+ Years
Immediate Joiners Only

Key Responsibilities:

• Lead end-to-end delivery of RPA and automation projects across Healthcare domain
• Manage and mentor a team of developers, ensuring quality, timelines, and delivery excellence
• Own project planning, estimation, and execution including sprint planning and resource allocation
• Drive stakeholder management with US clients, including regular updates, demos, and solution discussions
• Perform risk assessment and mitigation planning across projects
• Work closely with pre-sales, product, and delivery teams for solution design and implementation
• Review technical architecture, code, and workflows to ensure best practices and scalability
• Identify automation opportunities within healthcare workflows and drive solutioning discussions
• Ensure strong governance, reporting, and delivery tracking (KPIs, SLAs)
• Handle escalations, ensure client satisfaction, and drive continuous improvement

Must-Have Technical Skills:

• Strong programming experience in Java, .Net, Python, or similar technologies
• Hands-on experience in RPA (mandatory) AutomationEdge / Automation Anywhere / Blue Prism / UiPath
• Experience in building and managing automation workflows and enterprise solutions
• Good understanding of API integrations, web services, and system design

Must-Have Non-Technical Skills:

• Strong communication skills (client-facing role with US stakeholders)
• Proven experience in stakeholder management (especially international clients)
• Strong project planning and execution capabilities
• Experience in risk assessment and mitigation
• Ability to manage multiple projects and multitask effectively
• Leadership experience managing teams (5 10+ members preferred)

Roles and Responsibilities:

• Drive, Track, manage and deliver multiple projects with the team

• Decide the strategy, program, method, Target, Objective for ensuring standardization and quality of the projects, Tech. processes

• Technical leadership and Expertise contribution in all phases of projects.

• Track Review all work (Requirement, Solution, Design, Code, issues etc) produced by project team

• Participate in internal customer-facing conference calls, demonstrations, and presentations with the help of project team, SMEs

• Responsible for collaboration and communication with various teams as needed

• Deliver projects consistently, on time and on budget

• Periodic reporting of project progress, issues, delays, risks etc

• Contribute to product design and establishment of requirements

• Experience in Healthcare domain (must-have)

• Preferably exposure to US Home Healthcare workflows

• (claims, billing, EMR/EHR, patient onboarding, compliance, etc.)

Good to Have:

• Exposure to multiple RPA tools
• Understanding of AI/Automation (Document AI, workflow automation)
• Experience working in client-facing delivery roles (US geography)

Qualifications:

• Bachelor s degree in Computer Science / IT or related field
• Master s / MBA preferred)

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