Technical Manager - VR Mall

Role & responsibilities

Responsible for maintaining and continuously improving the service level performance of operation, whilst maintaining a high standard of service in accordance with the requirement Key Responsibilities • Responsible for managing and leading Technical Team • Should oversee the operation in regard to technical activities (UPS, Lighting, HT & LT Power Distribution, New installations, DG Operations, HAVC system, STP, OWC, Gas Bank, HSD Yard, Elevators, Escalators, etc.,) • Ensuring EHS guidelines are implemented in all phased of technical activities performed • Responsible for all assets, tools and tackles in the property • Should have cost conscious approach towards consumable consumption • Should be innovative and should be able to give new ideas • Should have good negotiation skills with vendors/service providers • Conduct facility and EHS related trainings to the teams / vendors & Service providers • Should be able to quickly mobilize resources to meet the ever-changing demands • Should be able to coordinate with the client and occupiers for building related matters • Reporting to the client on daily and weekly basis • Conducting compliance audits periodically and ensure system readiness anytime for any external audit • Able to lead, guide and motivate for entry level & middle level employees • Maintaining relationship with vendors/service providers that they are reliable and cost effective. • Make Daily Reports of Attendance, Complaints & Closure Status Report, Consumable Report, and Incident Report & Clients Meeting Tracker. • Handling occupier queries and resolving them in a professional manner. • Ensure all operational and safety procedures are properly followed. • Inspect and approve staff work performance. • Demonstrate leadership and training to staff. • Communicate effectively to staff. • Maintaining healthy relationship with client • Supporting Sr. Property Manager for site deliverables • Occupier retention and timely renewal • Ensuring CAM charges are minimal and consistent efforts in reducing the same • Ensuring cost saving initiatives are implemented at all phases of the technical activities performed • Supporting Sr. Property Manager in planning and execution of shut-down