Technical Operations Analyst

Technical Operations Analyst

About the Role

We're hiring a Technical Operations Analyst to work directly with our Managing Director and Director. This is an operations and admin role for someone with excellent written English who is also comfortable with technology: using AI tools, writing simple scripts and automating workflows, managing CRM, Data, and email campaigns, working on key projects and research across operations and technology.

Responsibilities

• Writing candidate summaries, profiles and job ads
• Writing, setting up and checking email outreach campaigns
• Building and maintaining candidate and client lists in our ATS/CRM
• Research for ad hoc projects
• Automating all processes end to end. Using AI tools to process unstructured data (CVs, profiles, notes)
• Scripting and automating workflows: data cleaning, list building, CRM imports/exports
• Supporting LinkedIn company page content
• Supporting key projects across technology and operations

Qualifications

• Prior experience in operations, tech operations, automation, executive support or admin with strong technical skills.
• Strong technical background, comfortable scripting, can take a business problem, test it, and automate it. Prior experience in automation.
• Excellent written English (essential). Much of the role is writing, candidate write-ups, job ads and outreach
• Highly organised with strong attention to detail, and able to manage several priorities at once
• Technical background or aptitude, including the ability to write basic scripts (Python or similar)
• Hands-on experience with AI tools (ChatGPT, Claude or similar)
• Comfortable with CRM/ATS platforms and spreadsheets
• Proactive, reliable and discreet
• Prior experience in automation

Position is remote in Dubai, but for the first two months, onsite training at Palm Jumeirah