TECHNICAL OPERATIONS

Job highlights

• Flexibility to work shifts under a rotation schedule that includes overnight shifts
• This position requires a willingness to dream big and measure yourself against the best
• Certifications with Cisco and / or Juniper (CCNA / CCNP / JNCIA) preferred
• Minimum 2 years hands on network experience desired

NETWORK SPECIALIST

The Network Specialist is a technical role blending customer support and network operations. Hands - on troubleshooting using a vast array of network devices and tools will be a major component of your job.

This position requires a willingness to dream big and measure yourself against the best. Not just technologically , but in all that you do.

EDUCATION / EXPERIENCE:

Degree or diploma in computer science , or equivalent education.

Minimum 2 years hands on network experience desired.

Strong grasp of TCP / IP , routing , switching , cabling , internet protocols (BGP , ISIS , and OSFP) , firewalls , VPNs , and load balancers.

Advanced knowledge of Cisco , Juniper and Foundry hardware and software.

In depth knowledge of Linux / Unix and Windows environment.

Certifications with Cisco and / or Juniper (CCNA / CCNP / JNCIA) preferred.

Proven ability to work in a fast paced environment.

Shown to be self - motivated , adaptable , and a quick learner.

Excellent analytical and problem solving skills.

Excellent oral and written communication skills.

Well - developed customer service skills.

Flexibility to work shifts under a rotation schedule that includes overnight shifts.

YOUR RESPONSIBILITIES:

Provide First Call Support to co - location and network customers.

Monitor network health and responds to event alarms.

Analyse network traffic patterns and responds to security issues.

Assist with provisioning , implementation , and supporting of customers.

Work with Cisco , Juniper and Foundry router / switches , Netscreen and Juniper firewalls , and Foundry load balancers.

Work closely with the network engineering team to troubleshoot and resolve advanced network issues.