Technical Operations Executive

Job Summary:

• The TOE is responsible for leading the contribution of the external manufacturing site to business needs and priorities.
• He/she delivers the results to secure Business Competitiveness through superior products at the right cost and on time
• He/she leads operationally and develops the business partners for product manufacturing to meet the requirements. He/she contributes to DFIPL Corporate Image by settling the right relationships with the local community.

Education:

B.Tech in Mechanical /Production/ Food / Dairy / Manufacturing.

Role & responsibilities:

• Set the External manufacturing Strategic Choices and Master Plans required to deliver the Commercial MBU Business and Manufacturing priorities
• Build an agile, service, cost, compliance, and quality culture at 3 PM site.
• Lead the external manufacturing to be a highly reliable, responsive, and competitive operation
• Drive towards a zero-risk operating culture to guarantee a safe environment for anyone working in external manufacturing.
• Build Productivity Pipeline to secure cost reduction on a year-on-year sustainable plan.
• Drive connectivity, networking, and benchmarking both internally and externally
• Secure Product Superiority through minimised product variability and spec consistency
• Strengthen the external manufacturing contribution to MBU Innovation Pipeline.
• Benchmarking and any innovative sourcing models on NPDs.
• Build relationships and set long-term action steps with external partners and the local community for protecting both reputation and competitiveness

1. Production & Process oversight

Plan and execute daily/weekly manufacturing schedules to meet client delivery timelines.

Review production processes and critical control points.

Drive implementation of SOPs and quality standards.

Review Plan for pest control activities

Participate in any new product trial

2. DFIPL & Co-packer Coordination and Inventory Management

Communicate with co-packer teams and raw material/ packing material supplies to prevent ingredient shortages.

Evaluate Raw Materials (RM), Packaging Materials (PM), and Finished Goods (FG) inventory management and

communicate to DFIPL purchase team

Track and close CAPA arising from audit findings.

3. Product Quality Monitoring

Review microbiological, chemical, and physical test results.

Investigate quality complaints, market returns, and product recalls.

Ensure root cause analysis (RCA) and CAPA implementation.

4. Food Safety & Compliance

Ensure compliance with regulatory and customer requirements.

Manage food safety programs and documentation.

Enforce Good Manufacturing Practices (GMP), HACCP, and local food safety standards on the floor.

5. Training & Capability Development

Develop and conduct quality training programs.

Build quality awareness among plant teams and co-packers.

Maintain training records and effectiveness assessments.

6. Quality Systems & Documentation

Develop and update SOPs, specifications, quality manuals, and checklists.

Monitor adherence to documentation requirements.

Maintain audit and compliance records.

7. Performance Monitoring

Track production KPIs

100% product supply as per purchase plan

Product release as per quality standards

reduction of process losses

Quality rejection percentage from the market

CAPA closure status

Share monthly management review reports.

8. Cost Control

Track raw material usage, manage stock reconciliation, and minimise production wastage.

Minimize process losses

Minimize Utilities losses through proper utility utilisation.