Technical Operations Specialist

We are looking for a proactive and solution-oriented Technical Operations Specialist. In this role, you will be responsible for the day-to-day operation of our internal systems, user access management, cybersecurity and incident coordination. You will help ensure that our colleagues have the tools, access, and technical support they need to work efficiently while continuously improving processes, security, and operational excellence across the company.

This is an ideal opportunity for someone who enjoys combining technical expertise with ownership, process improvement, and cross-functional collaboration.

Location:

Tallinn or Tartu

What you will do

• Ownership and proactive administration and optimization of business-critical platforms and technical systems, including identity and access management (e.g. Google Workspace, Atlassian, Slack)
• Lead incident coordination, troubleshoot operational issues, and drive continuous service improvements
• Manage, implement and enhance cybersecurity processes
• Automate repetitive processes and implement solutions that improve efficiency and scalability, including AI tools
• Prepare documentation and continuously follow and improve operational processes
• Act as a go-to technical expert, supporting employees and partnering with other teams and external partners
• Support teams with tooling, workflows and operational processes

What we are looking for

• 3+ years of experience in Technical Operations, IT Operations, Systems Administration, or a similar role
• Hands-on experience administering business applications and platforms
• Strong troubleshooting and problem-solving skills
• Experience with incident management and operational support
• Understanding of cybersecurity best practices
• Strong sense of ownership, proactiveness and accountability
• Excellent organizational skills with systems and process-oriented thinking
• Strong collaboration skills and a friendly communication style
• You find satisfaction in keeping systems and processes running smoothly

Our promises to you

• A chance to make a change in people’s habits to live a healthier life - more wellness equals better health and a happier society.
• Family-friendly benefits to support work-life balance (hybrid workplace, dedicated monthly budget for your physical and mental wellness, days-off for personal occasions, extra vacation days, to name a few).
• Personal training budget to support your professional and personal growth.
• Opportunity to work with a positive, active and committed team.
• Fun and modern work environment combined with the perks of a fully established and still expanding company.
• Monthly salary starting from 2700 € (gross).