Technical Product Owner

WE ARE HIRING | TECHNICAL PRODUCT OWNER SaaS

Join ATOMIQ | Build. Innovate. Transform

.

Are you an experienced Technical Product Owner from a SaaS product company who can drive product strategy, define roadmaps, manage product documentation, and work closely with Sales, Pre-Sales, Implementation, and Customer Support teams?

At ATOMIQ, we are building intelligent solutions for supply chain automation, warehouse management, low-code/no-code application development, and enterprise system integrations. We are looking for a proactive professional who can own the product lifecycle and bridge the gap between business requirements, customers, and technical teams.

Website: https://getatomiq.ai/

Key Responsibilities

1. SaaS Product Ownership & Roadmap

• Own and manage the product roadmap, vision, strategy, and feature prioritization.
• Gather customer feedback, business requirements, and market insights to identify product enhancements.
• Translate business needs into clear product requirements, user stories, functional specifications, and acceptance criteria.
• Collaborate with engineering, QA, UX/UI, and business teams to drive product releases.
• Maintain the product backlog and prioritize features based on business value, customer needs, and technical feasibility.

2. Product Documentation & Manual Preparation

• Prepare and maintain product requirement documents (PRDs), functional specifications, user guides, SOPs, and release notes.
• Create detailed product manuals, configuration guides, and troubleshooting documentation.
• Document workflows, use cases, business processes, and product functionalities.
• Ensure product documentation is accurate, up to date, and easy for technical and non-technical users to understand.

3. Product Training & Knowledge Transfer

• Conduct product training sessions for internal teams, customers, implementation consultants, and business users.
• Develop training materials, presentations, demo scripts, and knowledge-base articles.
• Explain product features, configurations, workflows, and best practices.
• Enable Sales, Pre-Sales, Implementation, and Support teams with product knowledge.

4. Product Support & Continuous Improvement

• Work with customer support teams to investigate product issues and coordinate resolutions with engineering.
• Analyze recurring customer challenges and convert them into product improvement opportunities.
• Support issue prioritization, root-cause analysis, and customer communication.
• Monitor product feedback, adoption, usability, and customer satisfaction.

5. Sales & Pre-Sales Support

• Partner with Sales and Pre-Sales teams to understand customer requirements and demonstrate product capabilities.
• Conduct product demonstrations, proof-of-concept (PoC) sessions, and solution walkthroughs.
• Translate customer business challenges into suitable product solutions and use cases.
• Assist with RFPs, RFIs, proposals, solution documentation, and responses to technical questionnaires.
• Communicate product capabilities, integrations, differentiators, and value propositions to prospective customers.
• Support sales teams during customer meetings and technical discussions.

6. Product Implementation & Customer Success

• Work closely with implementation teams to understand customer requirements and ensure successful product deployment.
• Participate in requirement-gathering workshops, solution design, configuration discussions, UAT, go-live, and post-implementation support.
• Ensure customer-specific requirements are aligned with product capabilities and the product roadmap.
• Coordinate with cross-functional teams to resolve implementation challenges and manage product-related dependencies.
• Capture implementation learnings and customer feedback to improve the product experience.

Required Skills & Qualifications

• Proven experience as a Technical Product Owner, Product Manager, Product Analyst, or SaaS Product Specialist in a SaaS product-based organization.
• Strong understanding of SaaS product development, product lifecycle management, and release management.
• Experience in product roadmap planning, backlog management, requirement gathering, and feature prioritization.
• Hands-on experience preparing product documentation, user manuals, SOPs, and functional specifications.
• Experience in product training, customer support, product demonstrations, and implementation activities.
• Ability to work closely with Sales, Pre-Sales, Engineering, QA, Implementation, and Customer Success teams.
• Excellent communication, stakeholder management, analytical, and problem-solving skills.
• Ability to translate complex technical concepts into simple business language.

Preferred Domain Experience

Candidates with experience in any of the following domains will be preferred:

• Supply Chain Management (SCM)
• Warehouse Management Systems (WMS)
• ERP integrations and enterprise applications
• Integration Platform as a Service (iPaaS)
• Low-Code/No-Code platforms and workflow automation
• B2B SaaS products, inventory management, manufacturing, or eCommerce integrations.

Experience with NetSuite, Oracle JD Edwards, SAP, APIs, or enterprise system integrations will be an added advantage.

Ideal Candidate Profile

We are looking for someone who can take ownership beyond writing requirements a product professional who can define the roadmap, understand customer pain points, document solutions, enable teams, support sales opportunities, and drive successful implementations.

The right candidate should be comfortable working across both technical product management and customer-facing business functions.

Interested candidates can share their updated resumes