Technical Program Management

Who you are

• Successful candidates are senior leaders with a strong technical background who are detail-driven and have excellent problem-solving abilitie
• You should be passionate about delivering extensible, on-time solutions and equally committed to building high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship
• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

What the job involves

• Amazon's consumer electronics portfolio is growing, and we need experienced technical leaders who thrive in ambiguity, move fast, and deliver results at scale
• Our team builds and launches portable, Alexa-enabled devices that bring intelligent experiences beyond the home. We are a cross-platform, customer-obsessed organization working on high-impact consumer products in a fast-paced environment
• We are looking for a Senior Software Technical Program Manager to drive the planning, execution, and delivery of device software (firmware) programs for our on-the-go product line
• In this role, you will operate at the intersection of engineering, product, and operations — owning complex, cross-functional programs from concept through launch and beyond
• Drive device software (firmware) development and release through cross-functional collaboration across software, hardware, quality, and operations teams
• Lead and influence stakeholders to assemble project teams, assign responsibilities, identify appropriate resources, and develop schedules to ensure timely completion of projects by meeting key milestones
• Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs versus technical constraints while encouraging calculated risk-taking to maximize business benefit
• Define and own program strategy, and long-term planning in partnership with engineering and product leadership to align on priorities and delivery timelines
• Establish, track, and report on key performance metrics and program health indicators; provide regular status updates and executive-level communications to senior leadership
• Drive continuous process improvement initiatives across the software development lifecycle to increase team velocity, reduce cycle times, and improve release quality
• Foster a culture of operational excellence by documenting best practices, conducting retrospectives, and implementing mechanisms that scale across the organization