Technical Program Management (Commercialization)

• Waymo is an autonomous driving technology company with the mission to be the world’s most trusted driver
• Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World’s Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes
• The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases
• The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ US states
• Waymo’s Technical Program Managers and Program Managers are accountable for Waymo’s roadmap execution by providing thoughtful cross-functional planning, clarity, and proactive risk management
• In the face of complex technical and operational challenges with no established playbooks to follow, we act with thoughtful urgency, driving conversations, discussions, and outcomes
• Our team partners closely with every function of Waymo to structure, own and drive work towards real-world deployments of the Waymo Driver across platforms and geographies
• Lead critical programs focused on improving the rider journey and customer experiences across Product, Engineering, Data Science, and Operations
• Establish and define key quality metrics and frameworks to track and continuously improve the rider experience across all operating markets
• Drive strategic initiatives to proactively identify, prioritize, and manage dependencies and risks
• Align stakeholders across the organization and represent the programs to executive leadership to remove blockers and drive accountability
• Apply strong technical judgment to evaluate system trade-offs, improve scalability, and ensure delivery quality
• Manage program roadmaps, portfolio prioritization, and resource allocation to ensure timely delivery and success of core business outcomes

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Employee assistance programs focused on mental health
• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
• Access to mental health apps
• Onsite wellness centers
• Medical advocacy program for transgender employees
• Support programs including menopause benefit
• Second medical opinion for you and your loved ones
• Counseling services
• Competitive compensation
• Regular bonus and equity performance grant opportunities
• Generous 401(k) and regional retirement plans
• Annual cross-company compensation review and pay equity analysis
• 1-on-1 financial coaching
• Fertility and growing family assistance
• Parental leave and baby bonding leave
• Survivor income benefit
• Backup childcare
• Elder care and support
• Caregiver leave
• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
• Jury duty leave
• Military leave
• Hybrid work model with remote work opportunities also available
• Educational reimbursement
• Peer learning and coaching platform
• Donation matching programs
• Volunteer hours
• Employee resource groups
• Internal community groups and local culture clubs
• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
• On-site meals and snacks
• Fitness centers, massage programs, and ergonomic support
• On-demand fitness, wellbeing, and cooking classes
• Commuter benefits- Demonstrated experience delivering commercial, consumer-facing software products
• Strong technical background with the ability to engage credibly in technical design discussion with engineering and evaluate technical trade-offs
• Proven track record of driving large-scale, ambiguous technical programs end-to-end, managing cross-functional dependencies, timelines, and risks across multiple stakeholders
• Aptitude for analyzing disparate data points and metrics into structured priorities and actionable burndown paths to drive incremental, measurable quality gains
• 7+ years of experience managing highly complex cross-functional programs with a holistic understanding of business-wide functions (e.g. Product, Eng, Operations, etc)
• Exceptional communication and leadership skills with demonstrated ability to align diverse cross-functional teams and influence executive leadership
• Expertise with complex technical systems that bridge software with physical operations
• Experience in rideshare, two-sided marketplaces, or products where consumer software interacts directly with physical operations.”
• Familiarity working with large datasets, metrics, or reliability / quality engineering frameworks to diagnose system issues