Technical Program Manager (Billing)

• Anthropic’s billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs
• We’re hiring a Technical Program Manager to own the cross-functional programs in this space. You’ll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress
• Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery
• Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders
• Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs
• Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place
• Own the change process for the charge pipeline
• Run payments operations programs in partnership with finance and treasury, including currency and FX

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office- Would rather build a repeatable process than keep fixing the same problem by hand
• Are comfortable driving outcomes across teams that don’t report to you
• Can reason about metering, invoicing, and payment flows, and the data pipelines behind them
• Have 6+ years of technical program management experience, with a track record of owning cross-functional programs end to end
• Can build trust with engineers, finance and treasury partners, GTM systems, product, and support teams, and translate between them
• Have run launch readiness programs where a new product needed its commercial and billing path in place before it shipped
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed
• Experience with promotions or credit programs or enterprise billing platforms
• Familiarity with FX, treasury, month end close, or reconciliation
• Background in payments operations, billing platform, or quote-to-cash product management
• Familiarity with chargeback and refund operations