Technical Program Manager

Senior Technical Program Manager

Location: ONLY Latin America

Engagement: Contractor

Schedule: Full-time

About the Role

We are looking for a Senior Technical Program Manager to help drive the delivery and coordination of engineering work across Central Services, DevOps, and Data .

This role is ideal for someone with a software engineering background who has transitioned into technical program management and delivery . You will create structure around how technical work is requested, prioritized, tracked, and delivered, while working closely with engineering teams as a technical peer.

You will also play a hands-on role in automation, API integrations, reporting, dashboards, and AI-enabled workflows . The goal is to create better visibility across engineering and reduce manual coordination wherever possible.

Responsibilities

• Own the intake and triage process for Central Services, DevOps, and Data , determining priorities, ownership, and timelines.
• Maintain a clear view of work in progress across multiple engineering teams and identify potential dependencies or conflicts.
• Track and communicate what has shipped, what is in progress, what is blocked, and why key decisions were made.
• Identify delivery blockers early and work with teams to keep initiatives moving.
• Automate operational and reporting workflows by working with APIs, scripts, and integrations .
• Build and improve dashboards that provide visibility into applications, infrastructure, data, releases, and overall engineering delivery.
• Bring together information from different systems to create a reliable view of technical programs and delivery status.
• Use AI tools effectively to improve productivity, automation, reporting, and program management workflows.
• Lead core delivery activities, including planning, commitments, retrospectives, release coordination, and ownership tracking.
• Partner closely with engineering teams and communicate technical information clearly to both technical and non-technical stakeholders.

Requirements

• Professional experience as a software engineer/developer, with a transition into Technical Program Management, Program Management, or technical delivery.
• Ability to read code, write scripts, and work with engineers as a technical peer.
• Hands-on experience automating workflows through APIs, scripts, integrations, or similar tools.
• Experience owning or coordinating software delivery, releases, or delivery reporting for teams that ship regularly.
• Strong program management and prioritization skills, with the ability to distinguish urgent issues from lower-priority requests.
• Strong written and verbal communication skills, particularly for technical documentation, status reporting, and decision-making.
• Experience using AI tools as part of your day-to-day work, with a practical understanding of where AI can add value.
• Ability to work effectively under pressure, identify blockers, and create an environment where teams communicate issues early.

Nice to Have

• Experience in live-service, real-money, fintech, payments, or regulated products .
• Experience managing mobile releases through Apple App Store or Google Play.
• Experience administering Jira or Confluence .
• Experience with incident response and on-call processes .
• Experience with AWS or another major cloud platform .

Why Join Us

• 100% Remote – Work from anywhere in Latin America.
• Competitive Compensation – Paid in USD.
• Career Growth – Opportunities for professional development and growth.
• Recognition Program – Your contributions are recognized and valued.
• Paid Time Off – 12 PTO days per year.
• Paid Local Holidays – Official holidays in your country are respected.
• Birthday Off – Take the day to celebrate.
• Paid Approved Leaves – Support when you need it.