Technical Program Manager

Description

• Own end-to-end planning and delivery of technical programs, defining scope, milestones, timelines, and success criteria with stakeholders.
• Coordinate work across Engineering, Product, Data, Design, and QA teams, and drive alignment on priorities and trade-offs.
• Identify, track, and manage cross-team dependencies, risks, and blockers, and escalate where needed with clear options.
• Maintain program plans, roadmaps, and status trackers, and report progress, risks, and decisions to stakeholders and leadership.
• Run program cadences such as planning sessions, stand-ups, sprint reviews, retrospectives, and steering updates.
• Work with technical teams to understand architecture, technical constraints, and delivery trade-offs, and translate them for non-technical stakeholders.
• Manage release planning and readiness, coordinating testing, deployment, and go-live activities.
• Monitor delivery metrics (e.g., velocity, milestone adherence, defect trends) and recommend improvements to team processes and ways of working.
• Manage client and internal stakeholder expectations, including communication of scope changes, delays, and delivery outcomes.
• Use AI-assisted tools where helpful for planning, status reports, meeting summaries, and documentation, validating outputs before sharing.
• Stay current with program management and agile practices and evaluate new tools or techniques relevant to the team's work.

Requirements

• Hands-on experience in program management, project management, or related roles in a technology environment (e.g., delivery management, engineering management, consulting).
• Experience planning and delivering multi-team technical projects from kickoff through release.
• Solid understanding of the software development lifecycle and agile methodologies such as Scrum or Kanban.
• Familiarity with AI-assisted tools for planning, reporting, or documentation is an advantage.
• Experience managing stakeholders, dependencies, and risks across cross-functional teams.
• Strong planning, prioritization, and organizational skills, including risk and dependency management.
• Technical understanding sufficient to engage with Engineering and Data teams on architecture, delivery, and trade-offs.
• Experience with project and collaboration tools (Jira, Confluence, or equivalent) and program reporting.
• Familiarity with program management frameworks or certifications (e.g., PMP, Scrum, SAFe) is an advantage.
• Ability to use data (Excel, SQL, or dashboards) to track progress and inform decisions.
• Strong problem-solving mindset, ownership, and attention to detail with willingness to learn.
• Good communication skills in both Bahasa Indonesia and English, written and spoken.