Technical Program Manager (Infra)

Key Specification -

• Role- IT Infrastructure Program Manager
• Educational Qualification BE/B. Tech/ MCA/M. Tech/M.Sc. Only.
• Work Location -Navi Mumbai, Belapur \ Seawoods
• 24/ 7 availability
• 5 Day a week from Office and alternate weekend working as per Banking industry.
• Work from customer Site.
• Banking industry experience (Optional)
• Documents required for BV purpose ( Must have EPFO Service History records with supporting documents for the past 5 years is mandate)
• Min. 25+ years of experience
• Team Size handled 200+

The ideal candidate should have a strong infrastructure background with exposure to:

• Linux, Oracle, Middleware (WebSphere/WebLogic)
• OpenShift/Containers
• Dynatrace Monitoring
• ITIL & Managed Services

The role involves leading large infrastructure programs, managing customer relationships, driving service delivery, incident/RCA governance, capacity planning, escalations, and P&L ownership within a banking environment.

Note: This is a techno-managerial role. Candidates should have prior experience leading infrastructure operations and managed services engagements.

Job Summary:

We are seeking an experienced Program Manager with over 25+ years of proven expertise in program management. The ideal candidate will possess a deep understanding of program management principles and methodologies, demonstrating the ability to lead complex projects and drive strategic initiatives. This role requires a proactive leader who can effectively manage cross functional teams, ensure alignment with organizational goals, and deliver results on time and within budget.

Responsibilities:

• Lead the planning and implementation of program initiatives, ensuring alignment with business objectives.
• Manage and coordinate multiple projects within the program, ensuring timely delivery and adherence to quality standards.
• Develop and maintain program documentation, including project plans, status reports, and risk management plans.
• Facilitate communication and collaboration among stakeholders, including senior management, project teams, and external partners.
• Monitor program performance, identifying areas for improvement and implementing corrective actions as necessary.
• Provide leadership and mentorship to project managers and team members, fostering a culture of continuous improvement.
• Conduct regular program reviews and present findings to senior leadership, highlighting successes and areas for development.
• Ensure compliance with organizational policies, procedures, and best practices in program management.

Mandatory Skills:

• Strong expertise in Program Management methodologies (e.g., Agile, Waterfall, etc.).
• Proven track record of managing large scale programs and projects successfully.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Strong analytical and problem solving abilities.
• Experience with risk management and mitigation strategies.

Preferred Skills:

• Certification in Program Management (e.g., PgMP, PMP, or equivalent).
• Experience in change management and organizational transformation.
• Familiarity with project management tools and software (e.g., MS Project, JIRA, etc.).
• Knowledge of industry trends and best practices in program management.

Qualifications:

• Bachelors degree in business administration, Project Management, or a related field; Master's degree preferred.
• 15+ years of experience in program management or related fields.
• Demonstrated success in leading cross functional teams and managing complex projects.
• Strong understanding of financial management and budgeting processes.