Technical Program Manager (TPM)

Job Title: Technical Program Manager (TPM) Banking / Cards / Fraud

Location: Pune / Chennai, India
Work Mode: Hybrid
Experience: 8+ Years
Open Positions: 6
Employment: Full-Time
Service Agreement: 2 Years

Job Summary

We are looking for an experienced Technical Program Manager (TPM) with strong expertise in the Banking, Cards, and Fraud domain to lead complex technology programs and provide end-to-end delivery oversight.

The ideal candidate will have extensive experience managing large-scale technology initiatives, coordinating across business and engineering teams, managing risks and dependencies, and driving successful delivery in complex application environments.

Key Responsibilities

• Provide end-to-end technology oversight and delivery leadership for Fraud, Cards, and Banking technology initiatives.
• Manage planning, execution, tracking, and successful delivery of complex technology programs.
• Collaborate with internal technology teams, business stakeholders, service providers, and vendors.
• Identify, assess, track, and mitigate project risks, issues, dependencies, and delivery challenges.
• Establish project success metrics and ensure timely delivery against agreed objectives.
• Guide stakeholders and engineering teams in making informed trade-off decisions considering business objectives, technical strategy, customer experience, and maintainability.
• Partner with multiple technology teams to ensure effective integration across systems and platforms.
• Work closely with Product Owners, Business Analysts, Systems Analysts, and engineering teams to determine system impacts and requirements.
• Define project scope, objectives, deliverables, timelines, resource requirements, and project plans.
• Provide leadership and guidance to project teams while maintaining strong stakeholder communication.
• Identify technology, security, and operational risks and recommend appropriate mitigation strategies.
• Drive project execution using Agile and Hybrid delivery methodologies.
• Communicate program status, risks, challenges, dependencies, and outcomes clearly to technical and business stakeholders.

These responsibilities reflect the attached requirement's emphasis on end-to-end fraud delivery, cross-functional technology integration, risk management, requirements, and stakeholder influence.

Required Qualifications & Skills

• 8+ years of project/program management experience, preferably within an application support or enterprise technology environment.
• Strong experience in Banking, Cards, Fraud Detection, or related financial-services domains.
• Proven experience managing large-scale technology programs.
• Strong working knowledge of Agile and Hybrid methodologies.
• Experience with Jira, Confluence, MS Project, or similar project-management tools.
• Good technical understanding of:
  • Microservices
  • APIs
  • REST / SOAP
  • Cloud and On-Premise environments
• Experience managing multiple large development initiatives simultaneously.
• Strong project planning, risk management, problem-solving, and strategic-thinking skills.
• Excellent stakeholder management, leadership, negotiation, and communication skills.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Ability to use AI tools for day-to-day program management activities.
• Bachelor's/University degree required; Master's degree preferred.
• PMP, CSM, or ACP certification is an advantage