Technical Programme Manager

Who you are

• Experience in technical programme or project management, contributing to the delivery of complex programmes in a software or technology organisation
• A good technical background that allows you to hold your own in engineering, infrastructure, or security conversations and reason about technical trade-offs
• Experienced with hands-on programme and project management across multiple teams and stakeholders simultaneously
• Strong communication skills, both verbally and in writing, with the ability to move fluidly between engineers and senior leaders
• Ability to build networks and drive meaningful working relationships to get things done, including in environments where you hold no formal authority
• A genuine comfort with agile ways of working, and the confidence to act with a bias toward action on incomplete information
• Ideally, experience across one or more of Workplace IT, Cyber Security, Production Operations, or Developer Experience and platform engineering
• It would be helpful if you have a background in a fast-scaling consumer or e-commerce technology business, familiarity with tools such as Jira and Confluence, or relevant certifications such as PMP, Scrum, or SAFe - though hands-on delivery always matters more than credentials

What the job involves

• Trainline is on a mission to make rail and coach travel simpler and more accessible for millions of people. Behind every seamless customer experience sits Core Tech - the teams that keep our engineers productive, our platforms secure, and our operations running at pace
• We're now looking for a Technical Programme Manager to coordinate delivery across our cross-departmental Core Tech programme, coordinating delivery across Workplace IT, Cyber Security, Production Operations, and Developer Experience
• This is a hands-on role for someone who leads through people, not process. You'll help maintain the plan, track dependencies, and keep the rhythm that keep multiple technical teams moving in the same direction - earning influence by getting into the detail with engineers and stakeholders, building trust, and unblocking work directly rather than through status reports alone
• If you're energised by ambiguity, at home in fast-moving agile environments, and genuinely enjoy connecting people to get things done, we'd love to hear from you
• Work as the primary program lead for cyber security and coordinate delivery of the Core Tech cross-departmental programme, including the roadmap, milestones, cross-team dependencies, risks, and the reporting that gives leadership a clear and honest view of progress
• Act as the connective tissue between Workplace IT, Cyber Security, Production Operations, and Developer Experience - running cadences and supporting artefacts, and working relationships that bring separate backlogs into a coordinated programme
• Plan and coordinate complex, cross-functional technical programmes, translating strategy into clear milestones, owners, and timelines
• Run the operating rhythm - stand-ups, planning sessions, reviews, and retrospectives - keeping agile teams focused and moving
• Get into the technical detail with teams to understand trade-offs, pressure-test plans, and support informed decisions. Build strong, trust-based relationships across engineering, security, operations, and leadership, using those connections to unblock work quickly and escalate early where needed
• Communicate clearly and consistently, surfacing status, risks, and decisions to both engineers and senior stakeholders and tailoring the message to the audience
• Contribute to continuous improvement in how Core Tech teams plan and deliver, maintaining lightweight programme artefacts - roadmaps, RAID logs, and dependency maps - that teams genuinely find useful

Benefits

• Flexible working (60% min office attendance)
• Cycle to work scheme
• Discounted gym memberships through Wellhub
• Private Health and Dental Insurance
• Enhanced Pension (matched contributions)
• Income Protection
• Share Incentive Plan (buy one get one free)
• Learning budget
• Primary & Secondary Caregiver Leave
• Shared Parental Leave
• Enhanced sick pay
• Free Perkbox subscription
• Electric Vehicle Salary Sacrifice Scheme
• YellowNest - Subsidised Childcare Fees
• Work from Abroad