Technical Project Manager

Role : Technical Project Manager – Implementation

Location

• Vijayawada

Experience : Minimum 10+ years of overall professional experience, with at least 5+ years in project management and customer engagement.

Required Skill Set :

• Project implementation and delivery
• Government Stakeholder and vendor Management
• SDLC, Agile, Scrum, methodologies
• Requirement analysis and business process understanding
• Release & Deployment Management
• Defect triage and production support
• Excellent Communication, Negotiation, Presentation and leadership Skills
• Strong Analytical and Problem-Solving Abilities

Job Responsibilities:

• Lead end-to-end implementation of the solution across the state, ensuring timely delivery as per the project plan.
• Prepare implementation schedules, rollout plans, and deployment plans, and monitor project progress.
• Serve as the primary liaison between client departments, onsite teams, offshore development teams, infrastructure partners, and third-party agencies.
• Analyze, prioritize, and manage business requirements and change requests to ensure successful implementation.
• Coordinate with offshore development teams to track development progress, bug fixes, enhancements, and production releases.
• Plan, coordinate, and oversee User Acceptance Testing (UAT) and end-to-end testing to ensure quality before production deployment.
• Monitor post-go-live support, track production issues (RTS tickets), and ensure timely resolution within defined SLAs.
• Lead root cause analysis (RCA) and implement corrective and preventive actions.
• Manage integrations with payment gateways, SMS/Email services, and other departmental systems, ensuring successful interface validation, data exchange, and end-to-end integration testing.
• Lead and supervise onsite implementation teams by monitoring performance and daily activities to ensure effective project execution.
• Organize user training sessions, user manuals and training videos, and support change management initiatives to drive user adoption.
• Track project milestones, risks, SLAs, action items, billing milestones, and payment follow-ups, and prepare MIS reports and project dashboards.
• Identify and mitigate project risks, ensure compliance with security and audit requirements, escalate critical issues to the reporting manager, coordinate project deliverables, and obtain milestone-based customer approvals and payments.