Technical Project Manager

Technical Project Manager

Location: Miami, FL - Onsite/Hybrid

Type: 6‑month Contract‑to‑Hire

Role Overview

We are seeking a Technical Project Manager with strong leadership experience to oversee technology deployments and guide a team of junior project managers. This role requires a proactive, assertive self‑starter who can manage complex rollouts with minimal supervision, ensuring successful delivery of innovative restaurant technology solutions.

Key Responsibilities

• Lead and mentor a team of junior project managers, providing direction and oversight.
• Develop and manage project plans, rollout schedules, and deployment tracking using Excel and other project management tools.
• Oversee the planning, execution, and delivery of restaurant technology solutions, including kiosks, digital menu boards (DMBs), POS platforms, labor scheduling tools, and back‑of‑house systems.
• Coordinate with vendors, franchisees, and field support teams to ensure timely delivery and deployment.
• Act as a liaison for franchisee technology needs, including communication, training, and issue resolution.
• Manage vendor relationships to ensure accurate equipment delivery and ongoing support.
• Utilize project management platforms such as Smartsheet, Jira, or Monday.com to track progress and manage workflows.
• Ensure deployments align with organizational goals and industry best practices.

Required Skills & Experience

• Minimum 10 years of professional experience, including 3+ years in team leadership.
• Strong project management background with proven success in technical deployments.
• Advanced proficiency in Excel for project planning, scheduling, and data analysis.
• Experience with project management tools (Smartsheet, Jira, Monday.com).
• Strong understanding of restaurant systems (POS, labor scheduling, back‑of‑house software).
• Excellent communication, problem‑solving, and stakeholder management skills.
• Assertive, self‑motivated, and able to thrive in a fast‑paced environment.

Preferred Qualifications

• Working knowledge of current and emerging technologies in the QSR industry is a strong plus.
• Technical/software/systems background with experience in enterprise deployments.