Technical Project Manager

We're looking for a tech-minded Project Manager

to own integrations and technical implementations across our clients. This role sits at the intersection of Client Success, Product, and Engineering, you will be the person who gets looped in whenever a client's requirement involves anything technical, from a new integration during onboarding to a fresh ask on an existing account.

You will work closely with the Client Success team and client to understand what the client needs, translate that into a clear technical requirement, and coordinate with Product and Engineering teams across India and Singapore

to get it built, tested, and live. Once an integration or setup is stable, you'll hand it off cleanly into business-as-usual (BAU) support, and move on to the next one. You'll also be pulled in as a subject matter expert whenever an existing client relationship needs new technical work, supporting the account's Client Success owner through to resolution.

This is a collaborative, high-ownership role - ideal for someone who enjoys being the bridge between business requirements and technical execution, working closely with cross-regional teams, and who's comfortable being the go-to person for “anything tech or new solutioning” across a growing, global portfolio of clients.

Key Responsibilities Integration & Implementation Ownership

• Own technical setups and integrations end-to-end for new client onboardings, from requirement gathering to go-live
• Work with clients and internal Client Success teams to understand technical requirements around ad platform integrations, reporting/attribution tool connections, and other data or workflow integrations
• Translate business requirements into clear technical specifications that Product and Engineering can act on
• Track implementation timelines, coordinate testing/UAT, and ensure a smooth, well-documented go-live
• Define clear criteria for when an integration or setup is stable enough to be handed off into BAU support

Cross-Functional Coordination

• Act as the primary link between Client Success, Product, and Engineering for anything technical on a client account
• Run regular syncs/standups with Product and Engineering teams across India and Singapore to track progress on active integrations and setups
• Escalate technical risks, blockers, or scope gaps early, to the right team, with enough context to unblock quickly
• Maintain visibility for Client Success and leadership on the status of all ongoing projects

Ongoing SME Support

• Act as the technical subject matter expert (SME) for existing client accounts when a new integration or technical ask comes up
• Partner with the account's Client Success owner to scope, plan, and see the new technical work through to completion
• Ensure new requirements on existing accounts follow the same rigor as new onboardings, before being handed back to BAU

Process & Documentation

• Build and maintain documentation, SOPs, and checklists for common integration types and technical setups
• Maintain a clear system of record for what's been integrated, how, and by whom, for each client
• Identify bottlenecks across onboardings and integrations, and recommend fixes

Must-Have

• 3-5 years of experience as a Technical Project Manager, Business Analyst, or Implementation/Integrations specialist, ideally at an IT, SaaS, or product-based company
• Base-level understanding of how APIs and integrations work, enough to translate a client requirement into a technical spec and have a credible conversation with Engineering
• Comfortable working with requirements around advertising/marketing platform integrations and reporting or attribution tools (e.g., analytics platforms)
• Strong stakeholder management skills, able to coordinate confidently across Client Success, Product, and Engineering teams, including cross-regional teams in India and Singapore
• Clear, structured communicator, able to translate technical detail for non-technical stakeholders and vice versa
• Highly organized, able to track and manage multiple concurrent integrations/projects with different timelines and stakeholders
• Proficiency in tools like Notion, Trello, Asana, or similar project tracking tools; comfort with Postman or basic API documentation is a plus

Good to Have

• Prior experience specifically with advertising/martech, reporting/analytics, or fintech/SaaS integrations
• Exposure to API documentation, webhooks, or basic data pipeline concepts
• Experience building or improving technical onboarding/implementation processes from scratch
• Familiarity with ticketing/dev-tracking tools (e.g., JIRA, Linear) in addition to standard PM tools
• Experience working within a cross-regional or globally distributed team

What You'll Get

• Ownership of technical delivery across a growing, varied portfolio of global clients and integration types
• Direct, regular exposure to Product and Engineering teams across India and Singapore, and a front-row seat to how the platform evolves
• Opportunity to grow your technical project management career within a fast-moving, cross-functional environment
• A collaborative, product-driven environment working alongside global, cross-regional teams
• Opportunity to shape how technical onboarding and integrations are run across a growing client base

About DeltaX

Founded in 2012, DeltaX is an AI & Automation company driving transformation primarily in the area of Marketing & Advertising. Our flagship product is a data-driven digital advertising platform designed for agencies and advertisers to seamlessly plan, create, buy, track, attribute, and report campaigns across search, social, display RTB, mobile, video, and other digital channels. Its cutting-edge technology empowers marketing teams worldwide with deep insights, automated ROI-based spend optimisation, and the ability to execute award-winning, technology-driven campaigns. The scope of our offering has compounded in width and depth with AI and automation being at the forefront of it.