Technical Project Manager (IT / CYBER SECURITY)

PT Graha Cyber Indonesia (GCI) is a cybersecurity company delivering Security Assessments, Vulnerability Assessments, Penetration Testing, Red Team Exercises, Compliance Services, Security Consulting, and Managed Security Services (MSSP).

We are looking for a Technical Project Manager (IT/ CYBER SECURITY), responsible for leading end-to-end IT/cybersecurity project delivery, serving as the primary client-facing point of contact, managing project scope, schedule, resources, and risks, and coordinating technical teams to ensure successful UAT, acceptance, handover, and client satisfaction.

Key responsibilities

• Act as the primary client-side point of contact, owning client communication and relationship management throughout the project
• Elicit and shape client requirements, drive them to delivery, and continuously improve client satisfaction
• Plan and execute project plans, managing scope, schedule, resources, and delivery risk
• Coordinate technical teams, vendors, and resources; manage client-side change windows; drive on-time, high-quality delivery
• Organize UAT and acceptance; complete project documentation and handover to the operations team
• Manage changes and issues; produce status / progress / closure reports

About you

• Bachelor's degree in IT, engineering, or a management-related field
• 3+ years in security / IT project delivery or customer success
• Excellent client communication and requirement-shaping ability, with experience in client-facing service delivery and satisfaction management
• Strong language and communication skills, comfortable operating in a multilingual environment
• Has fully owned the end-to-end delivery of at least 2 security / IT projects (including UAT, acceptance, and handover), able to describe scope, timeline, and personal role
• English as a working language (cross-team communication and technical documentation); Bahasa Indonesia for client meetings, project coordination, and delivery documentation

Preferred

• PMP, PRINCE2, or PMI-ACP
• Project delivery experience with cybersecurity solutions (SOC, SIEM, EDR, etc.)

Benefits

• Competitive salary and benefits with comprehensive health, welfare, and employee benefits
• Professional, collaborative, and supportive working environment
• Career development and learning opportunities
• Opportunity to build and grow a fast-growing cybersecurity company
• Work with enterprise and regulated-industry clients
• Collaborate directly with experienced leadership