Technical Quality Manager

Job Description: TECHNICAL QUALITY MANAGER Job Information AttributeDetail D epartment Quality Reports To Factory Manager / Executive Management Location Belbeis Industrial City, Sharqia, Egypt Employment Type Full-time Key Interfaces Production, Engineering, Maintenance, Procurement, Warehouse, Finance, Suppliers, Customers Supervises Quality Engineers, Quality Supervisors, Inspectors, and Quality Technicians (per approved organization structure)

Job Purpose To build, implement, maintain, and continuously improve the factory's Quality Management System in accordance with applicable standards, customer requirements, and manufacturing quality expectations. The role is responsible for leading product and process quality across incoming materials, in-process inspection, final testing, and release, ensuring effective process controls, defect prevention, root-cause analysis, corrective and preventive actions, supplier quality, calibration, traceability, and quality reporting. During the current organization-building stage, the role also oversees or coordinates applicable environmental, occupational health & safety, and related compliance requirements, with clear interfaces and escalation to management.

Key Responsibilities • Build, implement, maintain, and continuously improve the factory's Quality Management System in accordance with applicable standards and customer requirements, and ensure effective application across departments. • Participate with senior management in setting quality objectives, policies, priorities, and improvement plans, and provide clear reporting on quality performance. • Lead product and process quality from incoming material inspection through in-process inspection to final inspection, testing, and release. • Establish and monitor appropriate quality controls for electrical wire-harness manufacturing processes, including cutting, stripping, crimping, assembly, soldering where applicable, connector installation, continuity testing, electrical testing, numbering, and final workmanship inspection. • Define inspection and acceptance criteria, control points, and inspection or sampling rates according to customer, product, process, and applicable standard requirements. • Lead root-cause analysis and corrective and preventive actions for non-conformities, internal defects, customer complaints, recurring failures, and significant deviations, and verify the effectiveness of actions taken. • Develop and control process FMEA, control plans, and process-quality documentation, and apply statistical process control, measurement systems analysis, and process capability where needed. • Support Advanced Product Quality Planning (APQP) requirements and Production Part Approval Process (PPAP) or equivalent customer requirements where applicable, and ensure quality readiness for new products, changes, and production start-up. • Lead internal and process audits, develop audit plans, follow up on closure of findings, and escalate significant risks and recurring issues to management. • Coordinate certification-body and customer audits and follow-up reviews, address findings, and maintain the continuity of required certifications. • Manage customer quality requirements, complaints, and technical quality communication and agreed urgent actions, while maintaining confidentiality of customer and company information. • Oversee supplier-quality performance and incoming material quality; participate in supplier evaluation, escalation, and corrective-action follow-up when quality issues arise. • Ensure calibration and verification systems for measuring and testing equipment are established, maintained, and traceable. • Ensure identification, traceability, segregation, and control of nonconforming product and appropriate storage/handling quality requirements. • Monitor quality KPIs and trends, analyze performance data, identify systemic risks, and lead continuous-improvement initiatives based on evidence. • Prepare and support Management Review meetings and follow up resulting decisions, actions, and improvement commitments. • Lead, coach, and develop the Quality team; define responsibilities, competency requirements, training needs, and performance expectations. • Provide technical quality guidance to Production and other departments while maintaining independent quality judgment and evidence-based decision making. • During the current organization-building stage, oversee or coordinate applicable environmental, occupational health & safety, and related compliance requirements, with clear interfaces and escalation to management. • Keep applicable quality, environmental, and compliance requirements current and support the factory in meeting customer, regulatory, and certification obligations.

Core KPIs • Customer complaints / customer PPM and closure effectiveness • Internal defect and rejection rate • First-pass yield / right-first-time performance • Scrap and rework attributable to quality issues • Corrective-action closure on time and recurrence rate • Internal/external audit findings and closure performance • Supplier quality / incoming rejection performance • Calibration compliance • Quality-system implementation and documentation compliance • Quality improvement projects delivered and verified impact • Training/competency completion for Quality team and relevant operators

Role Stage Note This role is intentionally broader during the current organization-building stage. As the factory structure matures, selected responsibilities such as HSE/environmental management or specialized supplier/customer quality activities may be separated into dedicated roles without changing the core Technical Quality ownership of this position. Benchmark Basis The hiring benchmark supplements the factory's existing Quality Assurance Manager job description and adapts it to the current need for a stronger Technical Quality leadership role in electrical wire-harness manufacturing. External benchmarking considered manufacturing quality-system expectations and wire-harness acceptance/process-control practices, including IPC/WHMA-A-620.

Desired Candidate Profile

Candidate Profile / Hiring Benchmark AreaBenchmark Education Bachelor's degree in Electrical, Mechanical, Production, Industrial, or related Engineering discipline. Experience 8 12 years of manufacturing quality experience, including at least 3 years in a supervisory or managerial role. Industry Preference Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components, or comparable high-volume discrete manufacturing. Quality Systems Strong practical knowledge of ISO 9001. IATF 16949 knowledge/experience is strongly preferred where automotive customer requirements apply. Core Quality Tools Practical capability in PFMEA, Control Plans, SPC, MSA, 8D, 5 Why, Fishbone/root-cause analysis; APQP and PPAP strongly preferred where applicable. Wire Harness Standard Knowledge of IPC/WHMA-A-620 or equivalent customer-specific wire-harness workmanship/acceptance standards is a major advantage. Technical Capability Hands-on understanding of process quality, inspection, testing, defect analysis, traceability, calibration, and manufacturing process controls. Leadership Profile Strong shop-floor presence; able to build systems and teams from an early-stage environment; firm, evidence-based, and collaborative; able to challenge Production or other stakeholders professionally without unnecessary conflict. Systems & Data Comfortable using ERP/QMS data, quality dashboards, trend analysis, and structured reporting to support decisions. Language Good professional English for standards, customer requirements, audits, and technical documentation.