Technical Repairs Rep

Technical Repair Rep- Novi, MI

Company History: ATEQ TPMS Tools, LC is a division of ATEQ which was founded in 1975. We are the number one world supplier in the TPMS (Tire Pressure Monitoring System) field by supplying an entire range of TPM activation tools for both assembly lines and tire repair shops. ATEQ is a perseverant global family of passionate individuals who are driven by our customers to innovate industry leading TPMS devices and technology that help suppliers and distributors worldwide. We are an EOS company that is looking for someone who exudes our core values of passion, perseverance, innovation, customer-driven and global family. Learn more about ATEQ TPMS Tools at www.ateq-tpms.com

Job Summary: As a Technical Repairs employee at ATEQ TPMS Tools, you will be responsible for both diagnosing and repairing all TPMS (tire pressure monitoring system) tools, ensuring the tools are working correctly before returning them to owner and maintaining an efficient turnaround time for ATEQ customers.

Supervisory Responsibility:

None

Responsibilities/Duties:

• Directly responsible for building instruments based on provided technical development specifications within an Electrical/Mechanical environment
• Be able to follow all ISO 9001 instructions and procedures to ensure quality standards are met when performing repairs
• Test all devices to ensure tool works properly prior to sending back out to the customer
• Manage service tracking
• Communicate with customers about the status of their repair(s)
• Provide all documentation to appropriate parties for adequate invoicing

Required Skills/Abilities:

• Some College
• 2+ prior years of experience working within a Technical/Mechanical environment
• Must have an Electrical/ Mechanical and/or Technical acumen
• 2+ years of experience in a customer service environment is required
• Proficiency in Microsoft Office Suite
• Fast Paced Environment
• Work Independently
• Attention to detail
• Time Management
• Organization Skills
• Must have excellent communication skills.

Preferred Skills/Abilities:

Associates Degree

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.