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Technical Resolution Associate – Non-Voice

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Onsite

Technical Resolution Associate – Non-Voice

Sapient Talent Hub

Technical Resolution Associate – Non-Voice

1 month ago

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Important information


Contract type:

Permanent

Location:

Marikina, Metro Manila, Philippines

Work mode:

Onsite

Published on:

21 September 2026

What they need


Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative (CSR)
Salary: Up to ₱26,000 monthly basic salary
Location: Quezon City
Work Setup: Onsite
Employment Type: Full-time
Experience: No BPO or call center experience requiredJob DescriptionWe are hiring Customer Service Representatives in Quezon City for various accounts, including Healthcare, Financial, Travel, Retail, Insurance, Technical Support, Sales, Hotel Reservation, Telecommunications (Telco), and other Customer Support Accounts. Assist customers with inquiries and concerns while providing accurate, professional, and efficient support.

Benefits

  • Up to ₱26,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training
  • Career growth opportunities

Qualifications

  • High School or Senior High School graduate
  • College level or graduates are welcome
  • No BPO experience required
  • Fresh graduates and first-time BPO applicants welcome
  • Good English communication skills
  • Basic computer skills
  • Willing to work onsite and on shifting schedules

Responsibilities

  • Handle customer inquiries through phone, chat, or email
  • Provide accurate information and appropriate solutions
  • Resolve customer concerns professionally
  • Document customer interactions
  • Escalate complex concerns when necessary
  • Meet quality and customer satisfaction targets

Training & Work Setup

  • Onsite: West Avenue, Quezon City
  • Shifting schedule, including weekends and holidays
  • Paid training provided

Why Apply?

Start your BPO career with no prior BPO experience required. Gain valuable experience across different industries and accounts while receiving paid training and opportunities for career growth.

Apply Now

Join our team as a Customer Service Representative and take the next step toward a rewarding career in the BPO industry.

Pay: Php19,000.00 - Php26,000.00 per month

Benefits:

  • On-site parking
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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