Sapient Talent Hub
Technical Resolution Associate – Non-Voice
1 month ago
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Important information
Contract type:
Permanent
Location:
Marikina, Metro Manila, Philippines
Work mode:
Onsite
Published on:
21 September 2026
What they need
Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required
Quick Job Overview
Position: Customer Service Representative (CSR)
Salary: Up to ₱26,000 monthly basic salary
Location: Quezon City
Work Setup: Onsite
Employment Type: Full-time
Experience: No BPO or call center experience requiredJob DescriptionWe are hiring Customer Service Representatives in Quezon City for various accounts, including Healthcare, Financial, Travel, Retail, Insurance, Technical Support, Sales, Hotel Reservation, Telecommunications (Telco), and other Customer Support Accounts. Assist customers with inquiries and concerns while providing accurate, professional, and efficient support.
Benefits
- Up to ₱26,000 monthly basic salary
- Performance incentives and bonuses
- Paid training
- Career growth opportunities
Qualifications
- High School or Senior High School graduate
- College level or graduates are welcome
- No BPO experience required
- Fresh graduates and first-time BPO applicants welcome
- Good English communication skills
- Basic computer skills
- Willing to work onsite and on shifting schedules
Responsibilities
- Handle customer inquiries through phone, chat, or email
- Provide accurate information and appropriate solutions
- Resolve customer concerns professionally
- Document customer interactions
- Escalate complex concerns when necessary
- Meet quality and customer satisfaction targets
Training & Work Setup
- Onsite: West Avenue, Quezon City
- Shifting schedule, including weekends and holidays
- Paid training provided
Why Apply?
Start your BPO career with no prior BPO experience required. Gain valuable experience across different industries and accounts while receiving paid training and opportunities for career growth.
Apply Now
Join our team as a Customer Service Representative and take the next step toward a rewarding career in the BPO industry.
Pay: Php19,000.00 - Php26,000.00 per month
Benefits:
- On-site parking
- Paid training
- Promotion to permanent employee
Work Location: In person
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