Technical Sales Account Manager

The Opportunity

Flint Group Packaging Solutions is one of the leading suppliers to the Packaging and Printing industries and have the most complete global portfolio of product offerings for Flexible Packaging, Paper & Board, Narrow Web and Publication – for both conventional and digital printing.

We are fortunate to employ some of the most knowledgeable, and respected people in our industry, whether in sales, operations, R&D, technical functions or administration. Through our global position, we have people with various cultural, and ethical backgrounds who have a wide range of styles, skills and ideas.

An outstanding opportunity has become available for a Technical Sales Account Manager to join the dynamic Sydney team. This full-time role will be responsible for delivering exceptional customer service and technical support to our valued clients. As well as identifying opportunities for sales growth within the existing customer base and, new customers.

Key Responsibilities

· Serve as the primary sales and technical liaison between the company and their customers, providing high-quality support and expertise.

· Collaborate with cross-functional teams to understand customer requirements and deliver tailored solutions

· Proactively monitor and address customer needs, ensuring their satisfaction and retention

· Continuously stay up to date with the latest industry trends, technologies and best practices

· Contribute to the development of new products and services by providing customer insights and feedback

· Participate in pre-sales activities, such as demonstrations and proof-of-concepts, to drive new business opportunities.

Maintain regular, proactive communication with management and colleagues while operating remotely.

· Document and communicate technical information, processes, and recommendations to both internal and external stakeholders

· Align and implement the Sales and Top Line Growth Strategy of the business.

· Australian citizens and permanent residents only are eligible for this position.

What We're Looking For

· Proven experience as an Account Manager or similar customer-facing, technical role in the Printing industry

· Minimum of 3-5 years of account management experience in the printing or packaging sector is required.

· Strong technical knowledge and understanding of the latest technologies, solutions, and industry best practices

· Advanced expertise in printing technologies and industry-specific solutions is desirable.

· Excellent presentation, communication and interpersonal skills, with the ability to translate complex technical information into easily understandable terms

· Demonstrated problem-solving and critical thinking skills, with the ability to quickly identify and resolve customer issues

Demonstrated ability to work independently in a work-from-home environment with minimal supervision.

· Ability to work collaboratively with cross-functional teams and build strong relationships with both internal and external stakeholders

· Excellent organizational and time management skills, with the discipline to manage competing priorities effectively.

A proactive and motivated self-starter, with the ability to identify priorities, take initiative and progress tasks without requiring constant direction.

Confident making appropriate day-to-day decisions independently and escalating issues when necessary.

ERP and Microsoft Office experience is required for this role. SAP experience will be highly regarded.

· Passion for delivering Sales Growth outcomes.

What We Offer

Flint Group Packaging Solutions is committed to providing its employees with a rewarding and fulfilling work environment. As a Technical Sales Account Manager, you will have the opportunity to work with a talented and supportive team, and be part of a company that values innovation, collaboration, and professional development.

We offer a competitive salary, plus car allowance, bonus and comprehensive benefits, plus a range of opportunities for career growth and advancement within a worldwide group.

If you're ready to take the next step in your career, we encourage you to apply for this exciting role. Click the "Apply Now" button to submit your application.