Technical Sales Analyst

Milacron is looking for a Technical Sales Analyst to join our team in Norcross, Georgia . In this position, you will be responsible for developing comprehensive sales quotations, supporting order execution, providing technical sales expertise, coordinating with customers and internal teams, and ensuring timely resolution of order-related issues.

Work You'll Do

• Prepare detailed sales quotations for the sales organization and customers.
• Develop equipment cost analyses and pricing support for sales proposals.
• Process customer orders and provide required information for order entry and engineering design requests.
• Work closely with the sales team to determine equipment specifications and application requirements.
• Advise and support customers and sales representatives in selecting the appropriate equipment for specific applications.
• Contact vendors to obtain technical information, product specifications, and costing details.
• Communicate effectively with customers, sales personnel, engineering, manufacturing, and other internal stakeholders.
• Track order progress, investigate order-related issues, and expedite orders to ensure customer satisfaction.
• Relay confirmed ship dates and delivery updates to customers and the sales organization.
• Participate in customer discussions and provide technical sales support when required.
• Assist in the development and improvement of sales tools, processes, and training materials.
• Support the onboarding and training of new specialists as needed.

Qualifications

• Bachelor’s degree or a combination of education and applicable experience required.
• 4+ years of inside sales experience, including IEP sales experience.
• Excellent verbal and written communication skills with strong customer service abilities.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Strong computer literacy and ability to work with PC-based business applications.
• Experience with Step File Drawings, AutoCAD, DeltaCAD, Drawing Viewer, or similar software.
• Basic plastics processing knowledge.
• Working knowledge of injection molding and extrusion products.
• Strong negotiation, problem-solving, and organizational skills.
• Mechanical aptitude with the ability to understand technical equipment and applications.
• Ability to manage multiple projects in a specialty product environment.
• Knowledge of technical equipment, plastics, and/or plastics machine parts preferred.
• Proven track record of successful sales experience preferred.