Technical Sales & CRM Executive

Technical Sales & CRM Executive

Location: Ankleshwar, Gujarat | Experience: 1–2 years | Type: Full-time

Role Overview

We are looking for Technical Sales & CRM Executives with basic practical experience in industrial water treatment. The role focuses on technical customer calling, IndiaMART lead handling, CRM follow-ups and sales coordination. You should be able to understand basic customer requirements and confidently handle initial discussions on water and wastewater treatment chemicals.

Key Responsibilities

Make technical sales calls using the company's existing customer database.

Handle and qualify IndiaMART, website, WhatsApp and incoming sales enquiries.

Understand basic customer requirements for ETP, STP, RO, Cooling Tower and Boiler treatment.

Discuss suitable product requirements at an initial technical level.

Record and update all leads, calls, follow-ups and opportunities in the CRM system.

Follow up on quotations, samples, trials and pending customer requirements.

Pass qualified technical enquiries to the senior Technical Sales team.

Maintain regular follow-up with prospective and existing customers.

Support lead generation and customer database development.

Prepare daily and weekly lead and follow-up reports.

Candidate Profile

Experience: 1–2 years in water treatment, industrial chemicals or technical sales.

Preferred qualification: B.Sc./M.Sc. in Chemistry, Diploma/B.E. in Chemical Engineering, or a relevant technical background.

Basic practical knowledge of ETP, STP, RO, Cooling Tower and Boiler systems.

Previous exposure to industrial customers or field visits.

Good communication and technical calling skills.

Confidence in handling B2B customer enquiries.

Basic knowledge of CRM, Excel and email communication.

Strong follow-up and customer coordination skills.

Preferred Background

Experience with a water treatment chemical, water treatment plant, specialty chemical or industrial chemical company.

How to Apply

Contact HR Naina 7985164775 or share your updated CV on the same number.

Work Location: In person

Pay: ₹26,000.00 per month

Work Location: In person